Business Project/Transformation Manager with extensive local and international experience in designing and implementing large scale, digital enabled business transformations in complex environments. Experience mainly in field service, asset management and service management processes in physical assets intensive industries (e.g. energy networks). Extensive experience in leading the design and delivery of sustainable change through process optimization, data quality assessment and improvement, adjusting organizational structures and performance measurement mechanisms, enabled by digital solutions. Hands-on, pragmatic, analytical, liaison between Business and IT. Strong in identifying root causes of challenges, identifying improvement opportunities and understanding how digital technologies can drive business change. Firm believer in the importance of an holistic approach to transformations, with balanced attention to the people, processes, culture, data and technology aspects.
Listed skills include Service Management, Field Force Management, Utility Industry, Asset Management, and 11 others.