• Assist Director of Client Services & Sales (Adhoc projects, Visio workflows, Calendar coordination for Director, Schedule meetings, Businesss & Travel expense reports)• Assist Client Management staff (Adhoc projects, Client support, Database entry, Schedule meetings, Work order authority for department, Maintenance of department website, Coordination of documents- invoices, revenue share reports, invoices, etc.)• Participation on various teams (Scrum, Booster club, Data support… Show more • Assist Director of Client Services & Sales (Adhoc projects, Visio workflows, Calendar coordination for Director, Schedule meetings, Businesss & Travel expense reports)• Assist Client Management staff (Adhoc projects, Client support, Database entry, Schedule meetings, Work order authority for department, Maintenance of department website, Coordination of documents- invoices, revenue share reports, invoices, etc.)• Participation on various teams (Scrum, Booster club, Data support, Implementation etc.)• Data lead for Discount Medical Plan Organization for state filings• Marketing support-backup. Assist marketing with updating of materials, back up when staff is out of the office, creation of new marketing pieces (ads, flyers, cards, etc), Maintaining sales presentation decks• Assist EVP of Sales & Marketing with Sales reports Show less

• Assist Network Development and Member Services in project management• Develop and maintain approvals from Arizona Health Care Cost Containment System (AHCCCS) for Newsletters for Members, Newsletters for Physicians for three separate Health Plans• Develop and maintain Member Health Plan Handbook in coordination with AHCCCS requirements• Assist Director of Member and Network Services, Network Managers and Services Manager• Responsible for working with Print Vendors and Mailing… Show more • Assist Network Development and Member Services in project management• Develop and maintain approvals from Arizona Health Care Cost Containment System (AHCCCS) for Newsletters for Members, Newsletters for Physicians for three separate Health Plans• Develop and maintain Member Health Plan Handbook in coordination with AHCCCS requirements• Assist Director of Member and Network Services, Network Managers and Services Manager• Responsible for working with Print Vendors and Mailing House to ensure newsletters, bulletins, provider manuals and special mailings are created and distributed in a timely manner.• Assisted in approving formatting of current mailing materials (surveys, cover letters, newsletters, logo standards) Show less

Human Resources/Organizational Development Coordinator 09/05-09/06• Facilitate, schedule and coordinate Stephen Covey’s The 7 Habits of Highly Effective People to employees• Responsible for developing creative ways of communicating company goals through various methods (i.e. movies, presentations, flyers, skits, etc.)• Participated in efforts to develop methods and techniques to educate and motivate employee involvement in achieving company goals • Participated in… Show more Human Resources/Organizational Development Coordinator 09/05-09/06• Facilitate, schedule and coordinate Stephen Covey’s The 7 Habits of Highly Effective People to employees• Responsible for developing creative ways of communicating company goals through various methods (i.e. movies, presentations, flyers, skits, etc.)• Participated in efforts to develop methods and techniques to educate and motivate employee involvement in achieving company goals • Participated in developing company wide activities and indicatives • Coordinate New Employee Orientation Sessions with all departments within organization• Responsible for developing, creating and maintaining the Learning and Development web-page on company web-site Account Services Manager, 10/02-08/05• Responsible for providing ongoing account service and managing over 100 business partner accounts• Ensured secured and timely formatting of data for card production to meet customer expectations • Coordinated with other departments and oversaw fulfillment requests for stock from doctor’s offices nationwide• Responsible for fulfilling requests for brochures, advertisements, company press releases to accounts• Responsible for the company’s Retention Plan of Accounts and promoting organizational objectives• Managed the fulfillment of contracts, agreements and amendments for 100 business partners accounts • Worked closely with Sales Team Executives to implement the program with the prospective businesses and ensure successful implementation of new accounts Customer Service Specialist/Trainer 07/01-10/02 Show less