Erwin Salman

Erwin Salman Email and Phone Number

Technology Leadership | Driving Innovation in Generative AI Projects @ Rocket Connections
Erwin Salman's Location
Detroit Metropolitan Area, United States
Erwin Salman's Contact Details

Erwin Salman personal email

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About Erwin Salman

I am a seasoned technology leader with a proven track record leading cross-functional teams to build and customize application systems. My recent journey has been defined by a relentless passion for harnessing the potential of Generative AI solutions to drive automation and elevate client experiences. With expertise spanning conversational bot development, contact center technology, and agile practices, I thrive in the intersection of innovation and impact.Core Skills:Leadership and Management: Guiding cross-functional teams towards shared goals, executing strategic visions, nurturing team dynamics, and making optimal resource allocations.Project Management: Crafting project roadmaps, mitigating risks, maintaining transparent stakeholder communication, and adeptly resolving challenges.Technical Expertise: Building Conversational Bots using technologies like Google Dialogflow, Salesforce Einstein, LangChain, Large Language Models, Embedding, Vector Databases, Python, and JavaScript. Proficiency in CRM Systems such as Salesforce and Contact Center Platforms like Five9 and NICE.Software Development: Designing software solutions. Experience in Agile methodologies (Scrum, Kanban) and the best practice of DevOps and CI/CD processes.

Erwin Salman's Current Company Details
Rocket Connections

Rocket Connections

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Technology Leadership | Driving Innovation in Generative AI Projects
Erwin Salman Work Experience Details
  • Rocket Connections
    Ai Conversational Engineer
    Rocket Connections 2023 - Present
    Detroit, Michigan, United States
    Led the AI/ML initiative to revolutionize the client service platform and processes. Spearheaded the Generative AI product planning, execution, and integration, aligning them with organization long term vision.
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  • Rocket Connections
    Director Of Engineering
    Rocket Connections 2021 - 2023
    Detroit, Michigan, United States
    Provided crucial support to the business through innovative technology solutions. Developed the company’s OKRs (objective and key results) with senior leadership that trickled down to technology team vision.
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  • Rocket Connections
    Senior Project Manager
    Rocket Connections 2019 - 2021
    Detroit, Michigan, United States
    Managed the Big Rock initiatives to transform the contact center technology platform. Provided visionary leadership and program management, orchestrating diverse solutions with a system thinking approach.
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  • Rock Connections
    Director Of Technology
    Rock Connections 2017 - 2019
    Detroit, Michigan
    Oversaw the day-to-day IT Operations, leading several cross-functional Agile Delivery teams and Application Support team. Set the vision and strategic direction to align with the company’s mission. Played key role in technology asset procurement process and 3rd party vendor management.
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  • Rocket Mortgage
    Technology Team Lead
    Rocket Mortgage 2012 - 2017
    Detroit, Michigan
    Led cross-functional team of Business Analysts, Software Engineer, and Quality Analysts to support the mortgage origination systems. Facilitated the bi-weekly IT priority meeting with senior business leaders.
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  • K-Ecommerce - Powered By Mdf Commerce
    Qa Manager
    K-Ecommerce - Powered By Mdf Commerce 2008 - 2012
    Plymouth, Michigan
    Managed and provided guidance in software testing best practices for web applications and web services.
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  • Credit Acceptance
    Technical Analyst
    Credit Acceptance 2007 - 2008
    Southfield, Michigan
    Administered configuration and change management tools, overseeing version control and defect tracking systems.
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  • Citi
    Project Manager
    Citi 2002 - 2007
    Ann Arbor, Michigan
    Managed and supervised teams of Project Analysts responsible for analyzing and evaluating mortgage business rules.
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Erwin Salman Skills

Leadership Sql Javascript Active Directory Microsoft Sql Server Windows Server Project Management Business Process Improvement Agile Project Management It Strategy Software Quality Assurance Programming Customer Relationship Management Vendor Management Business Analysis Strategic Planning Agile Application Development Cross Functional Team Leadership

Erwin Salman Education Details

Frequently Asked Questions about Erwin Salman

What company does Erwin Salman work for?

Erwin Salman works for Rocket Connections

What is Erwin Salman's role at the current company?

Erwin Salman's current role is Technology Leadership | Driving Innovation in Generative AI Projects.

What is Erwin Salman's email address?

Erwin Salman's email address is er****@****ail.com

What is Erwin Salman's direct phone number?

Erwin Salman's direct phone number is +131333*****

What schools did Erwin Salman attend?

Erwin Salman attended Eastern Michigan University, Eastern Michigan University.

What skills is Erwin Salman known for?

Erwin Salman has skills like Leadership, Sql, Javascript, Active Directory, Microsoft Sql Server, Windows Server, Project Management, Business Process Improvement, Agile Project Management, It Strategy, Software Quality Assurance, Programming.

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