Erwin Timmerman Email & Phone Number

Groenlo, Gelderland, Netherlands

- Documentation tool analysis (CMS, RoboHelp, Flare, FM, etc,)- Introduced and set up RoboHelp (sufficient for our needs over far more expensive CMSes)- Converted a host of PDF manuals into one online help with selectable content- Documentation process analysis - Jira (issue tracker) project administration- Creation of Word templates- Creation of instruction videos- User and service documentation

Almelo, Netherlands

- Project leader of Author-IT implementation project- Project leader of documentation process analysis (finding the bottlenecks), resulting in purchase and implementation of Author-IT as writing tool, with management and all writers supporting the decision- Writing of pre-installation manuals and service manuals in PDF and CHM format- Writing topics in DITA style for reuse of content- Creating templates and CSS style sheets.- Software: Author-IT, ProCSS, FrameMaker 7 & 10, RoboHelp 9, MS-Office 2007, CorelDraw/Photo Paint 15, Adobe Acrobat Writer 10, Lotus Notes 8, TextCrawler (find/replace with regular expressions)

Christchurch, New Zealand

- Writing of installation manuals, after sales service (repair) instructions, descriptions of embedded software structure for TUV submission- Coordinating translations of the above through translation service providers- Developing, maintaining and assisting in the use of consistent terminology and the use of correct spelling and plain English on/in the products (where applicable), on the web site, in marketing publications and written documents throughout the company.- Providing in-depth customer support through email and telephone- Training the sales team when new products are released - Providing feedback about product consistency, usability and bugs to the project manager and product manager, to improve the design of the product before its release. - Web content administrator (through interface of web hosting provider)- Software: MS-Office 2003, Corel Draw/Photo Paint, Photoshop 6, Adobe Acrobat Writer 7, Test Track Pro, Lotus Notes

Eindhoven, Netherlands

- Designing and programming the electronic system and the end user application software for commercial LEIS measuring equipment - Writing on-line help for end user applications- Project management with suppliers for design of high voltage power supplies and ion source power supply firmware- System administration of local PC park- Hardware: MCA (Fastcomtec), pre-amplifiers (Canberra), digital and analogue PC interfaces (National Instruments), logic analyzer, memory scope- Programming environment: National Instruments LabWindows/CVI (LabVIEW ANSI C counterpart) Operating systems: Windows 2000, XPOther software: MS-Office, FrontPage, Photoshop

- Designing, building, programming (low level drivers/libraries as well as high level application software) and maintaining electronic measuring systems and operating systems. - Maintaining local PC park and HP-UX server- Group safety coordinator- Hardware: PC architecture, networks, digital and analogue interfaces- Programming environment:National Instruments LabWindows (GUI applications), Tornado/VX-Works (embedded software) - Programming language: ANSI C- Operating systems: Windows (95, 98, 2000), HP-UX, Linux

- Designing, building, co-programming and maintaining the electronic measuring system and interface for a torque-driven flywheel control system (the system was built into a vehicle).- Contact with suppliers, e.g. building of automotive sensors and actuators on specification- Internship supervisor- Calibrating measuring equipment (torque probes, pressure sensors)- Hardware: DSPACE PCI-measuring interfaces and processor cards, Keithley analogue data acquisition and signal conditioning modules