Head Of Cx Advocacy
Current
Dec 2022 - Present
AeroLeads people directory · profile
Eric Yap Email & Phone Number
A human being who is obsessed about human-centered design, youth development, customer & employee experience.
at
CelcomDigi
1 work email found
@digi.com.my
1 phone found area 012
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
A human being who is obsessed about human-centered design, youth development, customer & employee experience.
Location
WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
Who is Eric Yap? Overview
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Quick answer
Eric Yap is listed as A human being who is obsessed about human-centered design, youth development, customer & employee experience. at CelcomDigi, based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia. AeroLeads shows a work email signal at digi.com.my, phone signal with area code 012, and a matched LinkedIn profile for Eric Yap.
Eric Yap previously worked as Head of CX Advocacy at Celcomdigi and Head of CX Capability Development at Celcom Berhad. Eric Yap holds Economics, Statistics from University Of Malaya.
Company email context
Email format at CelcomDigi
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{first}.{last}@digi.com.my
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AeroLeads found 1 current-domain work email signal for Eric Yap. Compare company email patterns before reaching out.
Profile bio
About Eric Yap
Customer & Employee Strategist ✨ 15 years of working experience across multiple industries, geographies and scale of business. ✨ Holds a BA in Economics from the University of Malaya and a former Management Committee of AIESEC Malaysia.After spending nearly a decade working in Management Consulting Firms such as Deloitte Consulting SEA and Accenture, SMEs and start-up within the domain of strategy, operation and customer experience for multi-million dollar brands, I truly believe that to be successful in business and life, it is how well you connect with the heart-beating people you’re trying to help and communicate your understanding back to them.
Listed skills include B2C Customer Experience, Management Consulting, Service Design, Customer Journey Mapping, and 16 others.
Current workplace
Eric Yap's current company
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9 roles
Eric Yap work experience
A career timeline built from the work history available for this profile.
Head Of Cx Capability Development
Oct 2020 - Dec 2022
Customer Experience Specialist
Humanic Enterprise
Jan 2018 - Oct 2020
Head Of Business Change And Design Thinking
Apr 2016 - Jul 2017
Head Of Service Design/Programme Director
Oct 2014 - Mar 2016
Strategy Manager
Apr 2010 - Sep 2014
Consultant
Jun 2007 - Apr 2010
Aiesec Trainee
Mar 2006 - Apr 2007
Associate
May 2005 - Mar 2006
1 education record
Eric Yap education
FAQ
Frequently asked questions about Eric Yap
Quick answers generated from the profile data available on this page.
What company does Eric Yap work for?
Eric Yap works for CelcomDigi.
What is Eric Yap's role at CelcomDigi?
Eric Yap is listed as A human being who is obsessed about human-centered design, youth development, customer & employee experience. at CelcomDigi.
What is Eric Yap's email address?
AeroLeads has found 1 work email signal at @digi.com.my for Eric Yap at CelcomDigi.
What is Eric Yap's phone number?
AeroLeads has found 1 phone signal(s) with area code 012 for Eric Yap at CelcomDigi.
Where is Eric Yap based?
Eric Yap is based in WP. Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia while working with CelcomDigi.
What companies has Eric Yap worked for?
Eric Yap has worked for Celcomdigi, Celcom Berhad, Humanic Enterprise, Hong Leong Bank Berhad, and Digi Telecommunications.
How can I contact Eric Yap?
You can use AeroLeads to view verified contact signals for Eric Yap at CelcomDigi, including work email, phone, and LinkedIn data when available.
What schools did Eric Yap attend?
Eric Yap holds Economics, Statistics from University Of Malaya.
What skills is Eric Yap known for?
Eric Yap is listed with skills including B2C Customer Experience, Management Consulting, Service Design, Customer Journey Mapping, Business Transformation, B2B Customer Experience, Business Strategy, and Strategy.
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