• Health and safety of passengers at all times. Boarding and disembarking passengers safely from pier to pier• Checking tickets • Counting the passenger numbers to ensure maximum capacity is never exceeded• General customer service on board answering queries such as tickets boats arrival and departure times• Announcing all stops and where passengers will disembark, any changes to the service or emergency announcements.• Liaising with Mate and Captain to ensure smooth running of the service assisting with all technical issues on the boat• General maintenance of the vessels making sure its river worthy• Mooring vessels