 Front desk duties includes answering phones, promoting sales, manage daily operations and provide walk-in customer service Responsible for ensuring the front desk is covered at all times Processing and placing customer orders for salon appointments and retail products Assisted with payroll and bookkeeping for the organization of 15 employees Ability to schedule and coordinate appointments while multi-tasking in a fast-paced office environment

 Teaching “Introduction to Human Resource Management” on Monday nights from 6 - 9pm

 Ability to plan, organize and effectively manage multiple assignments Assisted with Benefit and Payroll inquires during On-boarding Process Handling overall functions of the hiring process for four campuses - UNT, UNT Health-Science Center, UNT Dallas & UNT System Preparation and processing of offer letters and Criminal History Checks for new hires Responsible for updating and creating job postings in PeopleAdmin Scheduling and coordinating start dates and new hire orientation with the department  Instructed and lead training & development courses in the Interview Process, Selection Process, the Hiring Process & managed the On-boarding process for hiring departments  Arranged and Coordinated interviews for Executive Levels of Management for the Universities and System Managed Position Requisitions and Job Posting processes Coordinated temporary to permanent position placements  Worked with temporary staffing agency representatives in placement and separation Created the “Offers in Progress” Tracking System for the HR Employment Team

 Created, maintained and organized confidential documents regarding contracts, pre-numbered invoices, and financial reports Leveraged skills in fostering a culture that ensures customer satisfaction and employee development, while maintaining constant branch office growth and profitability Organized and performed sales calls with key existing corporate accounts, decision makers with new target accounts, as well as insurance agents and claims adjusters Participated in community affairs to increase brand visibility and enhance new and existing business accounts Oversaw the daily activities of a full-service branch office, including operations, product sales, customer service, fleet management, and company assets security Organized and facilitated department head meetings to ensure processes and protocols are in place; the efforts boosted customer satisfaction, captured new revenue streams, identified areas of opportunity, and developed solutions

 Taught six (6) classes per day, one hour in length, responsible for 20-30 students per class Established monthly fitness exams Launched and coached the Academy’s first Cheerleading Team Program in 2008 - 2009 Chaired the Prom Committee and responsibly distributed funds Created the first TEA (Teacher Education Agency) Physical Education Circuit Program “Fitness Gram” for the Academy

 Recruited experienced candidates for corporate sponsored promotional marketing events nationwide Managed a database of potential temporary employees to staff marketing campaigns Interacted with clients to ensure customer satisfaction and successful event execution Coordinated promotion detail such as time, date, and location  Managed and directed the activities of up to 60 individuals per event  Coordinated and scheduled travel arrangements and expenses for employees and promotional staff Processed payroll for employees and provided budgets for each event/project Trained and developed employees on the recruiting process and marketing events

* Assisted events team in planning marketing and promotional strategies to strengthen customer awareness.* Assisted in coordinating locations, transportation, and presentation arrangements of promotional events.* Collaborated with clients and radio listeners in executing on-site events.* Aided Director of Events with employee scheduling, customer service issues and answering incoming phone calls. * Executed on-site events by interacting with clients and radio listeners.