Eryn Leclair Email and Phone Number
I am a creative problem solver that has over 20 years experience working in customer service and office administration. Throughout my career, I have consistently provided excellent support to my team for us to achieve success within that business or organization. I am very detail oriented and driven to make the sales goals, campaign goals, fundraising goals or outreach goals that my team has put in place. With my college diploma in Social Service Work, my Honors Degree in Sociology & Gender Studies and my volunteer history, I am always focused on fostering an inclusive workplace by example with open and empathetic communication. I strive to foster an environment of understanding others and continued learning about inclusion everyday. You never know what someone is dealing when you are on the outside looking in.My education and work experience has resulted in a unique mix of advanced crisis management skills, conflict resolution skills and office administration skills.
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Executive AssistantOtip (Ontario Teachers Insurance Plan) Mar 2024 - Present -
Graduate Department Office Assistant (Biology)University Of Waterloo Aug 2023 - Jan 2024Waterloo, Ontario, Canada -
Administrative AssistantSun Life Financial Jul 2018 - Jun 2023Waterloo, Ontario, CanadaI schedule all advisor meetings; monitor all email communications and I process all insurance related paperwork.I diligently follow up on all insurance applications to ensure they are completed in a timely manner and that all the outstanding requirements have been fulfilled.I independently run daily, weekly, and monthly reports to ensure we are touching base with clients regularly and that any policy deadlines are being met.I uphold our office risk management procedures and compliance regime within my daily activities
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Dog Walker & Office AdministratorDog Gone Walking & Cat Care Oct 2012 - Jun 2018Waterloo, Ontario, CanadaI independently managed a team of up to 10 employees. I coordinated their daily schedules with over 500 regular clients on file while simultaneously completing my own pet care duties. -
Customer Service SpecialistSun Life Financial May 2010 - Sep 2012Waterloo, Ontario, CanadaPersonal Health Insurance Dept - Call Centre EnvironmentI handled 30+ calls per day, ensuring customer needs were met and achieved a 98% quality and accuracy rate.I collaborated successfully with coworkers to identify over $90,000 in fraudulent claims perpetrated by advisors and practitioners within the Personal Health Insurance department using data collection.I educated clients on the eligibility requirements for the Personal Health Insurance products that Sun Life Financial offers. This included clients that were new to Canada and needed guidance on their provincial health coverage options.
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Anti-Oppression Training FacilitatorLaurier Students' Public Interest Research Group (Lspirg) 2009 - 2010Waterloo, Ontario, CanadaI worked in teams of two and visited first year lectures to present the social sciences as viable elective options to business and accounting students.I facilitated workshops for first year students in residence aiming at making student housing a safe space for all students (approx 40 to 60 students per session). -
Call Center RepresentativeRogers Communications 2006 - 2008Kitchener, Ontario, Canada
Eryn Leclair Education Details
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Sociology & Gender Studies -
Social Service Worker -
W.C. Kennedy Collegiate - Windsor OnHigh School Diploma
Frequently Asked Questions about Eryn Leclair
What company does Eryn Leclair work for?
Eryn Leclair works for Otip (Ontario Teachers Insurance Plan)
What is Eryn Leclair's role at the current company?
Eryn Leclair's current role is Executive Assistant at OTIP.
What schools did Eryn Leclair attend?
Eryn Leclair attended Wilfrid Laurier University, Fleming College, W.c. Kennedy Collegiate - Windsor On.
Who are Eryn Leclair's colleagues?
Eryn Leclair's colleagues are Vidya Kannan, Zenia Kochar, Anne Desrosiers, Ryan Lumsden, Jenn Lola, Jenny Leis (Meyer), Ba, Chrl, Donna Barclay.
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