Eryn Keefe, Cpc, Sle, Ctt, Crm Email & Phone Number

Corning Tower

MWBE/SDVOB Liaison Procurement Manager

Reiki Master, providing stress relief and promoting states of relaxation that can aid in the healing process and well being. Currently pursuing my Yoga 200 hr certification expected completion Spring 2019. Currently studying Aromatherapy.

Managed associates in various locations. Recruited, interviewed, hired, trained associates. Spearheaded projects that led to improvement of audit process, training effectiveness and implemented changes to company strategy based on statistical analysis and ongoing results showing improved results.● Developed stand-alone SharePoint site and resource for commercial Quality division, enabling all associates access to same information while allowing tracking of time, attendance and workload. Resources were kept up to date and therefore reviews were accurate and trustworthy.● Oversaw major project of moving from CARING to CARE that required a company-wide roll out. Worked with L&D, partnered with the business for sponsors and trained all quality staff to audit, realizing a 10% improvement in customer satisfaction with initial transition.

Implemented efficiencies that lowered costs associated with groups or employees. Consulted with stakeholders / project leads to assess training and documentation needs. Led projects, efforts or initiatives that focused on supporting associates and operations stakeholders. Trained all platforms. Worked 1.5 years overseas in the Philippines and India:● Certifying trainers locally as a cost savings to the company. ● Identifying gaps, performing root cause and on-the-ground analysis, leading to bottom-line improvements.

Bachelor'S Degree, Communication And Media Studies

Associate'S Degree, Physical Therapy/Therapist