Erynn Lane Email & Phone Number

Peterborough, Ontario, Canada

- Achieved recognition as the youngest certified Orangetheory Fitness coach internationally, completing over 1000 hours of coaching.- Fosters a positive atmosphere that boosts member retention and strengthens connections. - I go beyond the standard by providing options to each member’s unique goals, needs, and fitness history, ensuring optimal results and deepening coach-client connections. - Consistently strive for personal improvement by staying on top of the latest research in fitness, recovery, and holistic wellness.- Lead with energy and vision, continually mentoring newer coaches and sharing insights to elevate the team’s overall performance.- Coach Key Performance Indicators (KPI) is consistently above corporate standards.Testimonials:“... I especially want to point out coach Erynn Lane. She is I think and I know a few others also say she is awesome. Her music is always upbeat and helps out so much. Her motivational attitude really does motivate me so much. Her positive and clear communication. You can always hear her and understand what is next. She is like all coaches there, always there to help and correct my posture.” J.W. 2024“So encouraging and entertaining on the mic. Makes it easier to do the challenges of the OTF workouts.” K.J. 2024“Excellent coach, very helpful, and pushes you when you need it” J.C. 2024“Overall great job! Lots of energy, and your education about the purpose of the stretches in the flexibility block were awesome.” A.H. 2024“Huge shout out to Coach Erynn! Such a natural. Really using that OTBeat to coach tonight and so many members' names. You’re awesome Erynn!... You da boom A-A-Ron” K.W. 2024“Erynn, you have my vote for favourite coach!!! I even find myself rearranging my schedule to attend your classes!!!” T.L. 2024“Erynn is very informative & motivating. She uses her education from university & brings it into class to inform us how certain things work & why. Love her classes” S.W. 2023

Peterborough, Ontario, Canada

- Led personalized facility tours, effectively communicating the science and benefits of Orangetheory workouts to prospective members. - Worked alongside the coach to deliver tailored membership plans to meet individual needs, building lasting relationships and driving membership growth. - Maintained 200+ contacts per shift (in person and outreach)- Adapted messaging based on the client’s fitness level, goals, and concerns, resolving any objections with clear, persuasive communication. - As a young professional, demonstrated an unmatched drive to meet sales goals and inspire clients toward healthier lives.

Peterborough, Ontario, Canada

Developed Digital Systems: - Implemented and maintained a new digital system, reducing administrative processing time and improving patient records. - Converted all paper patient records to PDF forms. - Created digital patient records form; chiropractic consent, acupuncture consent, orthotic order forms, intake forms, initial assessment templates, reevaluation, cancellation policies, and SOP. - Social media creation; Meta Business, Canva Teams, Instagram, Facebook. Onboarding Processes: - Trained 6 new student placements on clinic procedures and staff expectations. - Outlined all daily procedures including; opening, closing, fax receive/sent, record scan, and patient record management - Responsible for receiving and uploading over 850 pages of medical faxes monthly. Ensured the appropriate chiropractor or nurse practitioner reviews these faxes promptly.Patient Rehab: - Created and customized outpatient rehabilitation programs for 50+ patients, focusing on improving mobility, balance, strength, and recovery. - Monitored patients' progress and made adjustments to rehab programs as needed. - Collaborated with chiropractors to integrate rehab exercises into patients' overall treatment plans.Manage administrative tasks: - Handle direct billing and insurance claims for patients, streamlining payment processes and addressing any discrepancies. Worked with insurance providers such as; Telus Health, Green Shield, Blue Cross, and Sunlife.Assist chiropractors with patient care: - Prepare patients for treatments, including assessing needs, positioning, and providing preliminary information. - Aid chiropractors during treatments by ensuring all necessary tools and equipment are ready.

Fraserville, Ontario, Canada

Banquet & Event Service:- Catered to high-profile events, including weddings, golf tournaments, and corporate meetings (KPR & PVNC board meetings) and provided service for 150+ guests per event. - Provided tailored event support, from set-up to breakdown, execution of large-scale functions, and guest satisfaction.Beverage Cart:- Delivered personalized, high-quality service to 100+ golfers daily, enhancing their experience by offering timely refreshments and friendly interactions.- Developed strong customer rapport, leading to positive feedback from regular golfers. Inventory and Sales:- Analyzed purchasing patterns, and adjusted stock levels based on demand.- Ensured all products were available and presented attractively, increasing upsell opportunities and improving customer satisfaction.- Handled high-volume cash and credit transactions, processing $2000+ in daily sales with 100% accuracy and reliability. - Managed tills, end-of-shift reports, and cash procedures with zero discrepancies.

Key Holder: - Responsible for end-of-day reports, monthly and annual cash reports, till count, and security system. Inventory Levels: - Streamlined inventory management by implementing automated reordering systems, significantly improving efficiency by ensuring optimal stock levels and minimizing overstock or shortages. - Managed all incoming inventory, ensuring all merchandise was imported into the systems. - Proactively analyzed sales data and trends to adjust inventory orders.Increased Customer Retention: - Consulted with customers regarding their animal's specific dietary and health needs, offering tailored product recommendations - Drove the customer loyalty reward programs, which directly resulted in a 25% increase in repeat customers, boosting long-term store profitability. Regional Representatives: - Responsible for introducing new products into the store from regional reps; Fromm, Acana, Orijen, Instinct, Primal, and more. - Drove product launches and educated staff on new offerings, ensuring a smooth integration of new items, and increasing overall product knowledge.