Eryn Payton Email & Phone Number

Washington, Dc, Us

Washington, District Of Columbia, United States

Washington, District Of Columbia, United States

• Public policy committee engagement• Provide and manage customer service• Registration/(re)scheduling coordination for events and certification exams• Credentialing maintenance for (re)certification • Manage appeal/complaint/non-compliance processes• Designed and implemented first campaign for (re)certification• Background check verification for certification• Manage data and provide reports• Update program policies, procedures, and website• Collect feedback and identify areas for improvement/enhance UX• Manage community groups

Virginia, United States

• Increased production and efficiency by 100% • Bar/tasting management during special events and regular hours• Event planning, preparation, and logistics support

Boston, Massachusetts, United States

As the Social Media Manager for Global House (GH), I spearheaded managing and promoting Instagram publications and events. My role extended to enhancing engagement on the GH page, leading me to devise a targeted Instagram posting strategy by identifying peak student activity periods to maximize visibility. Furthermore, I proactively engaged GH participants and personal contacts, encouraging them to follow the account, share posts on their stories, and tag the page. This well-crafted approach significantly contributed to the growth of the GH Instagram account and played a pivotal role in driving increased interest and applications for the upcoming academic year. My tenure as GH Social Media Manager provided valuable insights into the art of curating impactful social media content and leveraging advertising techniques strategically. Through this experience, I honed my understanding of the intrinsic connection between content creation, audience engagement, and strategic marketing. It allowed me to develop a comprehensive skill set that has proven instrumental in navigating the dynamic landscape of social media promotion and achieving organizational goals effectively.

Washington, District Of Columbia, United States

I was enrolled in a study abroad program offered by Boston University, where I have interned at the Anti-Defamation League in Washington, D.C. This experience has been immensely rewarding, as I have been able to engage in a structured 9-5 work environment while also pursuing coursework in areas crucial to my professional growth. Throughout this program, I have had the opportunity to immerse myself in the rich culture and history of D.C. and have had the privilege of interacting with highly knowledgeable professionals, including my professors and esteemed guest speakers. Beyond the academic and work-related aspects, this program has proven instrumental in exploring diverse career options and facilitating meaningful connections with established professionals. I actively sought advice and guidance from these seasoned individuals on crucial aspects such as networking and professional etiquette, which has been extremely beneficial. Furthermore, the internship equipped me with a diverse set of transferable skills that can be applied effectively across a range of professions. These newfound abilities have strengthened my confidence and adaptability in pursuing any career path I choose. My participation in this study abroad program has been a transformative experience that has broadened my horizons and enhanced my readiness to contribute meaningfully to the professional world.

Boston, Massachusetts, United States

During my tenure at Yard House, I diligently honed my customer service skills by thoroughly acquainting myself with the intricacies of the company's operations. By immersing myself in the processes unique to the business, I acquired a comprehensive understanding that empowered me to deliver tailored and effective solutions to customers. My commitment to excellence drove me to continuously refine my abilities, resulting in consistent positive interactions and strong customer relationships. This experience allowed me to effectively address challenges and adapt to varying scenarios, ensuring the utmost satisfaction for patrons. Furthermore, I actively engaged with the team to implement improvements, further enhancing the overall customer experience. This dedication to providing top-tier service fostered a reputation for dependability and proficiency, contributing to the establishment's continued success.

Atlanta, Georgia, United States

During my tenure as Assistant Manager at Auntie Anne's pretzel shop, I honed vital skills in effective team management. Leading a small, cohesive group and ensuring their active engagement proved pivotal to the seamless operation of the store, ensuring utmost guest satisfaction. My duties encompassed inventory management and proficient communication with the general manager, granting me valuable insights into the significance of each role. This experience underscored the importance of comprehensive knowledge about the company, including applicant assessment criteria, new-hire training methodologies, the rationale behind specific end-of-day procedures, adherence to seemingly trivial rules, and other pertinent aspects. Despite the relatively brief duration of my role, I gleaned profound managerial perspectives that will undoubtedly prove indispensable in future endeavors.

Alpharetta, Georgia, United States

During my initial role as a customer service professional, I acquired invaluable experiences in consistently engaging with individuals. This opportunity became an instrumental stepping stone in developing essential transferable skills. I dedicated myself to this position diligently, working diligently after school, throughout the summer, and during my freshman year of college. My time in this role provided profound insights into effective problem-solving and the paramount significance of communication through observing interactions between my manager, fellow crew members, and customers. I mastered time management by skillfully balancing academic responsinilities with work commitments. Demonstrating an unwavering commitment to food safety and quality, I continued to reference the handbook beyond the initial training phase. Witnessing the remarkable teamwork displayed by shift managers, who effortlessly collaborated to maintain operations and prepare food during peak hours, instilled in me a deep appreciation for collaborative efforts. Moreover, I honed my aptitude in cash handling, being entrusted with nightly drawer counts and morning setup. Above all, this experience ingrained the ethos of exceptional customer service, prioritizing the needs and satisfaction of every individual who entered our establishment. Despite the daily hustle, the cohesive crew consistently worked together, acknowledging and celebrating outstanding performance. Through this formative experience, I solidified my foundation in vital professional skills that have since proven instrumental in diverse contexts, furthering my dedication to providing exceptional service.