Strategic and organized Clinical Informatics Specialist with over 10 years of experience in information technology, data security protocols, health information management, end-user training, and organizational development with a direct emphasis on decreasing the overall risk for operational teamsSubject matter expert in all things vision and road mapping for project risk prevention that streamlines and automates project objectives, oversees quality assurance checks, and builds cohesive teams of cross-departmental employees and 3rd party contractors using influential communication techniques to help keep all members within time, budget, and scope of original plans and SOPsNotable Impacts:📊 Risk Prevention: Deploys a research-based learning system, integrated with techniques that optimize client ability to understand key performance metrics, new feature updates, and operation roadmaps📊 Customer Management: Harnesses strong organizational skills in demonstrating and teaching clients how to use data securely and efficiently while keeping excess training expenditure costs down📊 Strategic Project Planning: Proven ability to design project iterations for Help Desk protocols and leverage keen attention to detail in identifying miscommunications in analytical KPIs for stakeholdersLeadership Areas of Expertise:• Ability to constantly learn new software and technologies to improve and support compliance metrics• Brilliant cross-domain communicator that can explain IT program developments to non-technical staff• Capable of managing data visualization programs to organize complex information into presentationsCore Competencies:✅ Health Information Systems✅ Network Management✅ EHR Systems✅ MIPS Value Pathways✅ Networking Equipment✅ HIPPA Privacy & Compliance✅ Workflow Optimization✅ End-User Support✅ Medical Terminology✅ Information Governance✅ Data Analytics✅ Strategic Planning✅ IT Solutions✅ Risk MitigationTechnical Tools: 💡 AthenahOne, ModMed, UnisonMD💡 GE Centricity, HL7 Interface💡 AdvancedMD PM & HER, VoIP PBX💡 Symantec Backup Exec, SonicWALL💡 Windows Server 2003 - 2022💡 Microsoft Office Suite💡 SharePoint, Azure, Visio💡 MacOS 10.7 – 14.1.2, iPad OS💡 Windows 3.1 – 10For more information about my work, please reach out with your inquiries here: esanwilks@gmail.com
