Elena Sanfilippo Email & Phone Number

Melbourne, Vic, Au

Balwyn, Vic

Responsible for:• Coordinating and supervising the end to end application and re-certification processes of environmental practitioners across both general and specialist practice, based on their experience, competence and ethics. • Developing implementation plans for Operations (recertification, renewals and certification processes) and identify resourcing requirements to achieve plan outcomes.• Identifying and implementing opportunities for ad hoc process/procedural improvement, including policy development where required. • Providing appropriate and professional customer service in response to all email and telephone inquiries.• Providing relevant stakeholders with monthly reporting and statistics where required.• Providing general administrative support for the business.• Ad hoc invoicing, account payable and receivable and bank reconciliations in XERO as well as ad hoc maintenance of customers, users and templates. • Identifying and implementing best and more suitable IT hardware and software solutions for the business.• Setup, maintenance and administration of the company ICT resources such as email accounts, software licences, database, operation and marketing applications, and company website.• Conducting induction training of new employees to familiarise them with the business' operational processes, IT systems and their role within the organisation. This role requires exceptional organisational and workflow management skills with a strong emphasis on the delivery of timely, professional and accurate communication with a wide range of stakeholders.

Box Hill, Vic

Contracted as a part time freelance to provide project management and administrative support to the Director in the delivery of specific projects & documentation such as OH&S and quality business procedures.Responsible for:- Automated marketing campaigns using MailChimp to maintain the company contact list and send regular marketing emails to promote coming auctions.- Social media marketing including Facebook and the company website. Also responsible for updating the content of the website built in WordPress.- Writing the company "Safety & Quality Work Procedures" manual including Health & Safety, customer service, marketing, in-house and off-site working policies, procedures and guidelines. - Setting up and monitoring the employees' induction training app in QuickBase where each employee must complete training assignments in a specific period of time.

Melbourne, Australia

Contracted as a freelance web content editor/loader to ensure clear, effective and professional communication in the implementation of their new corporate intranet. This job required organisational and analytical skills, sound judgement on creative matters and knowledge of Microsoft SharePoint 2013.

Melbourne, Australia

Responsible for:- Developing and documenting test plans.- Leading and facilitating user acceptance testing including preparing test cases, documenting results and ensuring the tasks were performed and followed up appropriately and in time. - Administering the Corporate Website. I was responsible for the design of the website and for the generation and revision of the page content.

Sydney, Australia

Responsible for leading a multinational team to define the billing and financial business requirements of a unified global ERP system for P&O (ISIS). The role involved significant travel to India, and included: - Coordination of a team of 18 international staff. - Development and production of User Requirements Specifications.- Liaison with the Indian software development company (Tata) to align methodology and procedures.

Buenos Aires, Argentina

Responsible for major IT applications and software implementation projects, supervision and coordination of internal and contracted IT professionals. Among these projects were:- Migration of the core systems to a new technology platform- Implementation of an industry specific ERP system- Implementation of the JD Edwards One World Financial System- Managing the review of all software, hardware and operational equipment in TRP and producing the contingency plans for achieving Y2K compliance- Systems and process integration for the merger of TRP with a newly acquired competitorAs TRP was a subsidiary of P&O Ports, I also undertook a number of short-term assignments to other P&O international operations: - Brisbane, Australia, 1998: Assisted with an ERP implementation, as a precursor to the implementation of these systems at TRP.- Baltimore, USA, 1999: Provided consultancy and advice in relation to an ongoing system implementation. This involved analysis and diagnosis of the current status of the project, and definition of the way forward.- New Jersey, USA, 2000: Project manager for ERP and Systems Implementation for a startup container terminal operation.

Buenos Aires, Argentina

Project leader for the design and implementation of two core financial systems based on IBM RS6000 and Informix. After a year of systems design and specification, the development of these systems was outsourced. My role then changed to supervision and liaison with the development team, and subsequent testing and implementation of the systems.

Buenos Aires, Argentina

Contracted by Anderson to Telefonica De Argentina as a systems analyst and programmer, I was one of a team responsible for the development of a specialized commercial and billing system, SIGECO. This system was developed in Oracle on an IBM MVS platform using Oracle Forms.

La Plata City, Buenos Aires, Argentina

Development and implementation of the government Retirement Control System, based on IBM mainframe and Natural/ADABAS technology.

Certificate Iv In Accounting And Bookkeeping

Certificate Iv In Business, Business Administration And Management, General

Bachelor'S Degree In Computer Science With Major In Project Management, Information Technology

High School