Esa Paltanen Email & Phone Number

Worldmark Moab Utah Resort

Very honoured to return back to Wyndham Vacation Ownership after a short Sabbatical and most Excited to open this newly built Worldmark Moab Resort for the Travel + Leisure Company a world leader on putting people on vacation. This stunning resort In Moab surrounded by the red rock formations and the Colorado River boast 160Keys of 2-4 bedroom state of the art designs, amenities and comfort for our owners and guests alike. Looking forward to welcoming everyone in Q1 / 2022.

Barrie, Ontario, Canada

Carriage Hills And Carriage Ridge Resorts Oro Medonte Horseshoe Valley Ontario

Carriage Hills and Carriage Ridge Resorts are two timeshare resorts as part of Shell Vacation Resorts managed by Wyndham Vacation Ownership located in Oro-Medonte Township 20 minutes north of Barrie Ontario. The location is directly above Horseshoe Valley \ski and recreational area, and close to hiking trails and Simcoe County forest and woodlands. These resorts have a combined total of 491 rooms.The Carriage Hills resort was built in 1997 and has 179 two bedroom suites in 8 separate buildings in a campus style setting, complete with full kitchens, living room with pull out queen size couch, dining room seating 6, a separate bedroom with king size bed, Jacuzzi tubs and separate shower. The studio bedrooms have kitchenette, a full bathroom and a king size bed, a queen pull out couch. Both rooms share an washer / dryer accessible from the entrance foyer.The Carriage House features an indoor/outdoor pool, indoor and outdoor hot tubs, kids pool, and exercise room with free weights, treadmills, cross trainers and weight machine.Carriage Ridge was built in 2004 and has 75 two bedroom suites and 3 accessible two bedroom suites with similar layout to Carriage Hills in 3 separate resort buildings. The Ridge Club features a games room, an exercise room with free weights and exercise machines, indoor pool and indoor hot tub and a kids pool.These are two 4 season resorts with activities available in the vicinity year round.

Port Carling, Ontario

• Transitioned 49 room historic, boutique Inn from a nationally branded property to an independently run exclusive landmark in Muskoka with annual revenues of $3.2 million.Muskoka's choice wedding destination for exclusive use weddings. Well know for its excellent cuisine and culinary experiences. Wine spectator award winning wine list since 2004.• Lead the re-budgeting & reorganization of financial systems to ClubLink corporate systems.• Partnered with sister property, Rocky Crest Resort, to realign management duties and establish synergies.• Lead the acquisition and ongoing development of 7 managers and 50 employees.• Continue to foster the resort’s excellent reputation as a high end dining destination in Muskoka.• Lead the re branding of the resort in the Muskoka marketplace through the creation of its website, online reservation system and create its social media presence.• Positioned the resort in 2003 as an exclusive use wedding venue for all four seasons, as well as a premiere destination for high end corporate group retreats.• Achieved highest improvement in Employee Satisfaction score within Delta Hotels in 2005• Coordinated resort renovation to meet Delta Hotels’ Brand Standards with limited capital funds.• Achieved The Wine Spectator Award of Excellence in 2004, 2005, 2006, 2007, 2011, 2012, 2013,2014,2015

Huntsville Ontario

• Daily management of guest and employee experience for 120 room, Strata-owned, full service 4 Star lakefront resort with annual revenues of $6.3 million, 4 Food and beverage outlets and 12000 Sq feet of function and meeting space.• Liaison between golf & resort operations with private ClubLink O’Meara Golf Club and 9 hole Academy course.• Managed food & beverage operations of O’Meara Clubhouse at O’Meara Golf Club.• Provided ongoing coaching and development of 7 person leadership team and staff ranging from 75 members to 150 members peak season.• Led the highest increase in Guest Satisfaction Scores within Delta Hotels in 2008.• Consistently placed within the Top 20 out of 42 hotels in Guest Satisfaction from 2009 – 2011.• Retained and managed relationships and contracts with 65 Strata condominium owners for the resort rental pool.• Acted as liaison between asset owner, ClubLink Corporation and Delta Corporate office.• Cultivated relationships within the community through involvement in Muskoka Tourism Marketing Agency, Savour Muskoka.• Host hotel for annual Habitat for Humanity Charity event to support funding for local charity.

Inn Keeper of this quaint 49 room year round resort in Muskoka.Specializing in food and beverage, exclusive use weddings, and corporate Retreat.winner of Wine Spectator Award of Excellence and VQA restaurant award during my tenure

Scarborough Ontario

• Responsible for management of food & beverage department of 368 room, four diamond hotel, which included 2 full service restaurants (1 specialty), In Room Dining, 20,000 square feet of conference space, hospitality suites and the culinary department.• Handled budget preparations and the strategic plan for the food & beverage department.• Developed menus, wine lists and promotions in response to current trends and demands.• Provided coaching and development for 4 department heads.• Introduced new corporate training program and provided retraining to all service staff in accordance with Delta Quality Service Standards.• Streamlined operational expenses, equipment and labour costs to meet budgeted targets.• Member hotel’s Executive Team and acted as Signing Officer for the hotel.• Chair of Delta Hotels Ontario Food & Beverage Committee.

79,000 Sq. Ft banquet facility with 27 banquet rooms, ball rooms and meeting rooms.Supervison of 35 fulltime and 35 Part time servers, porters and bartenders, and 7 assistant banquet managers

Responsible for the operation of 7 food and beverage outlest and restaurants,Including 180 set Acadian room fine dining restaurant, 80 seat Royal Tea Room, Arcade level restaurants( 200 seat Yorks Kitchen, 90 set Pipers Bar and Lounge, Yorks Deli and Muffin on the Run coffee shop) Benihana Japanese Restaurant.Supervised re-opening of renovated Benihana restaurant with bar and lounge, Sushi Bar, robata Grill and 10 Teppanyaki tables.Won Cuvee Award of Excellence in 1996 for an Ontario wine list that best promotes Canadian wines for the Acadian Room wine list, 138 VQA labels.Won 1997 Royal Bank of Canada Business citizen of the year for promoting the Ontario wine industry

Hotel Management

Education record