Eric Scales Email & Phone Number

Mountain View, California, Us

Mountain View, California, Us

Mountain View, California, Us

Mountain View, California, Us

Mountain View, California, Us

London, Gb

Lead teams of up to 20 resources (using matrix management) in all facets of information technology, information privacy, and information security engagements. Involved in all phases of the engagement lifecycle, from opportunity pursuit through engagement delivery and maintaining relationships. Consistent sales exceeding $10M annually for 2012 and 2013 while also exceeding goals for billable time. -Coach and mentor colleagues including levels of staff, senior, manager and new senior managers -Pursue and lead a broad range of information security programs including: -Assessment and remediation for data security including classification, protection at the endpoint, at the storage system, in the database, at the application layer. -Vendor risk management program design and execution -Assessment and deployment of enabling technologies for Governance, Risk and Compliance (GRC) -Assessment and implementation of Security Information and Event Management (SIEM) programs and technologies -Development of leading practice policies and standards for enterprise governance -Business continuity and disaster recovery program assessment and implementation -Responsible for engagement level economics including profitability, staffing and billing -Leader of internal Information Security training including development and facilitation of classroom courses

San Jose, Ca, Us

Responsible for leading and developing global security risk programs including vulnerability management programs and activities across the core eBay.com site, Corporate IT, and approximately 20 adjacent businesses. Interface directly with business leaders and executives to understand security and vulnerability risk issues; oversee global security vulnerability management and assessment efforts; and develop effective remediation programs.

San Jose, Ca, Us

Direct global technology, business support, and account management initiatives. Collaborate with business stakeholders to craft IT infrastructure, process, and strategy solutions to improve customer service and team productivity. Lead communication campaigns to foster adoption of new technical solutions. Coordinate worldwide IT service management programs.-Orchestrated unification of global data center operations across Europe and Asia-Pacific, reducing co-location, ISP, contract, and hardware/software support costs by millions of dollars.-Navigated comprehensive review of global eBay subsidiary technology operations, instituting new tools, processes, and procedures to strengthen internal controls, improve performance, and drive team productivity, surpassing corporate objectives for meeting Minimum Security Baseline Standards within 1 year.-Formulated Balanced Scorecard approach to executives to quickly and accurately gauge the quality of technology service delivery to end customers.

London, Gb

Led teams of up to 20 resources in all facets of information technology, information privacy, and information security engagements. Coordinated comprehensive discovery to identify client needs, security gaps, and improvement opportunities. Reviewed and implemented policies and controls to facilitate adherence with Payment Card Industry Data Security Standards (PCI-DSS), SAS 70, and Sarbanes–Oxley (SOX) regulations. Crafted and implemented enterprise IT governance strategies. Instituted frameworks to meet emerging (PCI) security standards. Prepared and presented sales and service proposals to client executives. Defined project scope, milestones, and deliverables.-Designed innovative, multi-tier disaster recovery solution for ~400 eBay database systems, reducing overall risk, which improved disaster preparedness and reduced insurance costs.-Led engagement with the University of Notre Dame to remedy major information security vulnerabilities, conducting interviews across 15 departments and reviewing all policies, procedures, controls, and system configurations. Created multi-year resolution road map that was adopted as part of their information security governance strategy.-Completed exhaustive risk analysis of all Allstate vendors and their information security and privacy practices impacting PII data acquired from Allstate.-Researched and recommended disaster recovery and business continuation strategies that hardened 2 vital National Starch production facilities against possible loss.-Established excellent reputation that helped earn >$10M in add-on work and 100% billable time.

Bellaire, Texas, Us

Oversaw design, implementation, and support of information security solutions for healthcare services provider with 6K employees across 3 major hospitals and 15 clinics. Directed security infrastructure deployment and upgrade projects through all lifecycle phases. Conducted detailed vulnerability assessments and supported third-party security audits. Managed e-mail and Web filtering, network monitoring, and HIPAA compliance programs. Collaborated with CIO and VP of Corporate Compliance on various special security projects. Managed project budgets, reporting results to leadership team.-Formulated robust IT security policies, procedures, and protocols to strengthen security and facilitate compliance with stringent HIPAA standards.-Captured more than $200K in cost savings by defining software licensing management strategy.-Integrated enterprise security monitoring solution to ascertain security gaps and to expedite vulnerability remediation.-Reduced risk of viruses, spyware, and malware while improving business productivity by implementing targeted anti-spam and anti-virus solutions.

Dallas, Tx, Us

Interfaced with clients to identify business needs, establish requirements, and coordinate technology integration. Designed and developed business technology solutions. Led Active Directory framework deployments, Exchange Server migrations, and development of enterprise backup and recovery strategies.

Evansville, In, Us

Performed systems administration of campus server platforms (IBM AIX, Microsoft Windows, Novell Netware), networking infrastructure (Cisco switches, routers, VLANs, mainframe connectivity), and windows lab systems. Led the conversion from Novell Netware to a Microsoft Windows server environment with DHCP and file/print sharing. Facilitated deployment of Microsoft Exchange and SMS (SCCM) as well as SQL Server administration. Managed desktop build and configuration as well as the automated lab imaging system.

Arlington, Va, Us

Served as Lead Software Engineer for design, development, and testing of business reporting platform to measure business metrics and to report system anomalies utilizing Microsoft Visual Basic for front end development and Oracle Database PL/SQL for backend development. Developed web-based job posting board for internal company use utilizing Netscape Enterprise Server and server-side scripting. Established stringent coding standards for Visual Basic.