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As the Director of Product, Market Growth EMEA at Collinson, I design, orchestrate, and optimize cross-functional products and innovations that enhance customer experience and loyalty for some of the world's best-known brands. With over 20 years of leadership in the management consulting and customer experience domains, I have a proven track record of delivering growth, innovation, and transformation across diverse industries and markets in the EMEA region.My core competencies include product management, data management, CRM, and loyalty program design, underpinned by a passion for data-centricity that fosters brand loyalty. I have led diverse teams, orchestrated complex data-driven projects, and championed agile product management strategies. Some of the notable clients I have collaborated with include Carrefour, LVMH, Covea, and Orange, delivering solutions that bridge the gap between data insights and tangible business outcomes. My mission is to leverage my expertise and experience to create value for customers, partners, and stakeholders, and to drive positive change and impact in the customer experience domain.
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Vp Product EmeaCollinsonDubai, Ae
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Director Of Product, Market Growth EmeaCollinson 2023 - PresentDubai, United Arab EmiratesDesigning, orchestrating and optimizing cross-functional Products and Innovations as our new Pre Booking platform on Priority Pass launched on the 23rd of October.
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Director Of Professional Services MeaCollinson 2018 - 2023Dubai, United Arab EmiratesCollinson is a global leader in loyalty and rewards. We use our expertise and products to craft customer experiences which enable some of the world’s best-known brands to acquire, engage and retain the most demanding and choice-rich customers.Managing data proposals design, project structuration (architecture, timeline, requirements, etc.), delivery (projects and ongoing) and technology roadmap.• Directly managing Data / Marketing transformation programs (business and technology) for major banks, retailers or travel companies in the region (UAE, KSA, Kuwait)• Orchestrating the technology ecosystem to design relevant architectures and deliver Data platforms• Leading a team of more than 30 people in Dubai (Project Management, Data, IT, Creative, Broadcasting and Call Centre) and outsourced to design, build and operate marketing comms, data science, business intelligence, contact centre activities and digital platforms for our clients
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Management Consulting PartnerWeave 2015 - 2017Paris Area, FranceBuilt and developed weave.data service offering.Managed business development on strategic accounts (Data offering). Managed data consulting and data science team on various projects (examples): • Designed and managed Carrefour France Customer Data program, from mass marketing to personalization.• Designed Big Data functional and technical architecture for Covea, French insurance group.• Designed Data Farming strategy and roadmap, including technical platform design and partnerships structuring, for Advitam.• Designed weave.data offer and build consultant and data scientist teams. -
Management Consulting DirectorWeave 2014 - 2015Paris, Île-De-France, France
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Management Consulting Senior ManagerAilancy (Formerly Headink) 2012 - 2014Paris Area, FranceDesigned and managed CRM and retail consulting services. Responsible for business development and team management for (examples): • Designed and managed LVMH Le Bon Marché loyalty program, 24 Sèvres.• Designed and managed Carrefour France multichannel marketing and campaigning program.• Designed Voyages SNCF multi-year Customer Data program (functional / technical roadmap). -
Management Consulting ManagerAilancy-Headlink 2011 - 2012
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Management Consulting ManagerAccenture 2008 - 2011Paris Area, FranceManager in the CRM and customer service Management Consulting practice:• Designed Bouygues Telecom selfcare strategy, framework and roadmap.• Audited SFR web and mobile customer experience.• Coordinated Saham insurance HR and CRM transformation streams (Casablanca, Morocco). -
Crm ManagerOrange 2001 - 2007Paris Area, France• Designed and management CRM campaigns for VOD and TV business line.• Built and managed website studio (5 people). -
Business AnalystAt Kearney 2000 - 2001CRM strategy definitionWebsite design
Brice Escarguel Skills
Brice Escarguel Education Details
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Marketing -
Lycee JoffreEconomics
Frequently Asked Questions about Brice Escarguel
What company does Brice Escarguel work for?
Brice Escarguel works for Collinson
What is Brice Escarguel's role at the current company?
Brice Escarguel's current role is VP Product EMEA.
What is Brice Escarguel's email address?
Brice Escarguel's email address is br****@****eave.eu
What is Brice Escarguel's direct phone number?
Brice Escarguel's direct phone number is (067)-628*****
What schools did Brice Escarguel attend?
Brice Escarguel attended Edhec Business School, Lycee Joffre.
What skills is Brice Escarguel known for?
Brice Escarguel has skills like Crm, E Commerce, Management Consulting, Digital Marketing, Customer Experience, Management, Mobile Devices, Telecommunications, E Business, Team Management, Change Management, Business Development.
Who are Brice Escarguel's colleagues?
Brice Escarguel's colleagues are Hritish Nor, Siobhan Rooney, Carmen Nagel, Elaine Wallace Cipd, Sumit Masal, Bianca De Jager, Danika Henderson.
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