Scott Miller Email & Phone Number

Memphis, Tennessee, Us

Temporary role as Operations Manager responsible for oversight of daily clinic operations at two locations· Manages workforce needs by preparing staff schedules for PRN and full-time employees, tasking assignments, and analyzing facility needs and ensuring equipment availability. Optimizes clinical workflow and implements adjustments to increase productivity.· Provides timely employee coaching, monitoring, and disciplinary action as necessary. Enforces compliance with practice policies and federal regulations, including HIPAA. Conducts annual employee HIPAA, safety, and OSHA training.· Leads ongoing process improvement initiatives pertaining to implementation of new EMR system.· Recruits, interviews, hires intern and permanent employees.· Manages vendor relationships to ensure quality, productivity, and cost effectiveness.· Assists CAO with review and revision of departmental SOPs work practices and policies.

Watford, Hertfordshire, Gb

Talent Acquisition Specialist supporting all aspects of recruitment for roles in Engineering, Quality, IT, Microbiology, Regulatory, Marketing, Project Management, Sales, Finance· Consulted with HR colleagues and business leaders to understand workforce needs and develop talent acquisition strategies to source, attract, and hire best-in-class talent.· Proactively and creatively sourced and recruited passive candidates. Managed evaluation of candidate experience, skills, goals, and competencies to determine best fit for role and organization. · Met expected service levels and key performance metrics to drive superior customer service by filling open roles within expected timelines.· Supported multi-site recruitment environment while filling 98% of roles via internal sourcing.· Collaborated with leadership and advised on recruitment strategies, best business practices, process management, inclusion & diversity.· Partnered with HR Consultancy, Compensation, Total Rewards, Immigration, and Global Mobility.· Ensured recruitment process complies with Smith+Nephew policies and federal and state guidelines. · Leveraged technology such as Workday, LinkedIn Recruiter, Indeed, Modern Hire (interview platform), Beamery (CRM), Textio (for writing inclusive job descriptions).· Led and participated in numerous process improvement initiatives.

Hanover, Maryland, Us

Smith+Nephew (10/18-1/19): Fulfill recruiting process efficiently for external and internal roles to ensure a strong customer experience for hiring managers and candidates. FedEx (9/17-10/18): Provide corporate training in resume mining. Recruit for local and remote positions. Provide oversight of application process for FedEx Hub recruitment, ensuring accurate processing of workflow in Workday and ATS. Conduct new applicant orientation. Process background checks and carry out assessments in person and via phone. Assist HR Audit and Compliance team with special projects.

Virginia Beach, Us

Branch Manager Trainee responsible for full cycle recruitment, new business development, key account management, and branch operations support· Successfully screened and placed candidates in consulting, accounting, scientific, administrative, clerical, and light industrial roles.· Delivered $1.3M revenue pipeline through researching leads and effectively closing business opportunities. Responsible for submission of bids for contracts amounting to millions of dollars in potential revenue.· Account Manager devoted to high touch accounts, ensuring staffing requirements are fulfilled smoothly.· Effectively provided support in collections, payroll, metrics reporting, database maintenance, and other operations as needed.

Troy, Michigan, Us

Business Development Representative delivering $750K revenue pipeline. Negotiated and managed contracts for supplying personnel across science, engineering, IT, accounting, marketing, manufacturing, light industrial, and business administration. Created and modified contracts.• Conducted in-depth interviews of clients and candidates, identified pain points, recommended workforce solutions, and delivered performance that kept Kelly Services as preferred choice of customers and temporary personnel staff.• Identified and qualify leads using online resources, cold calling, and marketing programs. Maintained databases, developed and distributed reports, responded to client issues, and handled time-sensitive situations.• Worked closely with recruiters, branch manager, customers, and prospective employees to generate pipeline of talent, and handle each step of client services process to include recruiting, training, hiring, placement, evaluation, and termination.• Researched potential clients through accessing online job boards, contacting employers, posting on LinkedIn and conducting special sales events.

Basking Ridge, New Jersey, Us

Accepted additional responsibility as Relationship Manager in 2013 while continuing to serve as Account Manager. In dual role, provided contracted personnel to key client, Capital One. Company used staffing agencies to make up approximately 25% of its workforce. Kept 60 to 130 contracted personnel on site at Capital One facilities at all times.• Increased revenue by $6M through placing contractors on assignments ranging from 6 months to 2 years. Enhanced quality of service to client by consistently meeting staffing requirements and efficiently onboarding employees.• Maintained competitive advantage by frequently being ranked among top suppliers, allowing access to best candidates ahead of other staffing firms.• Chosen to manage bulk buy program that involved providing data analysts to Capital One at discounted rate. Program reduced costs to client while delivering $300K in revenue to Collabera.• Managed hiring process. Set up interviews, negotiated salaries, oversaw onboarding, and documented I-9 verification.• Operated with virtual recruiting team, frequently communicating internationally through various channels to update status of open orders. Updated internal dashboard with client data.

• Effectively communicated challenging mathematical concepts in calculus and pre-calculus• Achieved a 100% pass rate for a total of 84 students• Reason left: new contract offered did not meet salary requirements

Atlanta, Ga, Us

Contracted for 6 months as HR Call Center Representative for large, energy-industry client. Explained benefits to employees and guided them through open enrollment process. Received training in HIPAA. Assisted in production of training materials for open enrollment.

Menlo Park, Ca, Us

HR Assistant assigned to numerous client companies. Managed prescreening and interviewing of potential candidates for manufacturing companies. Checked references, made hiring recommendations to supervisor, and maintained confidential employee records.

Lance Lambert Jerusalem, Israel (International speaker and author)August 2001-August 2002, July 2003-July 2005, July 2006-July 2007 Volunteered as media contact and liaison arranging international speaking engagements, and television and radio interviews. Trained other volunteers, and booked travel for international support team.

Richmond, Virginia, Us

Assistant Actuarial Analyst supporting company actuary. Ran and distributed monthly macro reports, tracked productivity of sales agents, and compiled data reflecting status of individual books of business. Provided marketing strategies that helped agency managers throughout state to target profitable niches. Supported business development and R&D team.