E. Twan Crawford Email & Phone Number

Rydal, Pa

Highlights from my current role:• Supporting 120 hybrid and remote end users, Mac, and Windows• Start up of Apple IT support department • Apple Certified Mac Technician• Apple Authorized Self Service Provider site manager• Manage technology specialists team • Provide evaluations, and goal setting for team• Deploy, and manage MDM platforms: Jamf Suite, MS Intune• Jamf Certified Associate • Deploy and manage Barracuda email protection services• Azure AD and M365 Global Admin • Microsoft Office Support Professional for Mac and iOS• Network and Firewall administration • Deploy storage solutions: Raid, NAS, Cloud• Server administration: Mac based and Linux• Risk assessments and mitigation strategies • Disaster recovery planning• Writing technology policies and procedures• Resource for technology questions, requests, and direction • Font managementSelected achievements: Start-up of in-house Apple/Mac support department. Met Apple’s requirements and received approval to become an Apple Authorized Self-Service Provider (AASSP) site. Solo configuration and deployment of the Jamf suite for 100 plus computers and devices.

Glenside, Pa

Technical services professional with more than thirty years of experience working with and supporting Apple environments. Providing graphic administration for file naming conventions, server directory structure, server etiquette, and font management. Helping creative clients with Apple system solutions and providing specialized support including network administration, server, raid, and, NAS deployment, back-up systems, and consultation for technical projects. Certified Mac Technician (ACMT) with more then twenty years in the graphic design, pre-press, and commercial printing industries, have also received the Microsoft Office Support Professional Accreditation for Mac and iOS.

King Of Prussia, Pa

Department manager for digital and offset printer. Managed and directed operations of the digital prepress and graphic design departments. Responsible for restructuring prepress department, including hiring new staff of artists. Administered Mac systems including desktops, laptops, servers, and raid storage. Selected achievements: Completed successful restructuring of digital pre-press and graphic design departments. Worked with sales and account staff to assist clients in technical and creative project solutions.

Harleysville, Pa

Managed a staff of 30 Mac production artists, data entry operators, and quality assurance personnel. Produced business forms, documents, and other printed products for clients.Maintained production standards, quotas, and high level of quality control. Administered Apple network and Mac workstations.Selected achievements: Utilized File Maker Pro to report and analyze quality and production performance data. Implemented OCR (Optical Character Recognition) procedures for scanning customer text documents.

Franklin Center, Pa

Responsible for all digital and conventional color proofing for print media advertising. Managed a staff of 10 color proofing operators. Established color standards, technical and creative. Approved color corrections, and directed design staff on color corrections for projects.Selected achievements: Hired as part of special start-up team to develop, create, and implement the company’s first in-house digital pre-press department, which contributed directly to the company’s first billion-dollar sales year.

Valley Forge, Pa

Led and organized the Ouput staff to complete daily production assignments to produce pages and display ads for directory publishing. Also responsible for quality control and job trafficking. Selected achievements: Hired as part of a specialized company start-up team. Earned certificate for completing Quality Education Systems/Zero Defects Concept training.

Graphic Design, Photography

Advanced Photography and Digital Imaging.

Photography, Professional Photography

Professional Photography. Studies included lighting for studio and location, training with large, medium and small format cameras, color.