Ese Oki Email & Phone Number

Abuja, Federal Capital Territory, Nigeria

Supports Relationship Manager in managing and owning relationships with Private Banking/ Commercial BankingResolving service related problems with branches and customer service centres on behalf of clients.Motivate and prepare financial loan applications for credit, taking into account the risk implications of client businesses, as per credit requirements. Ensure that all Account Opening Documentation is in place for all accounts and that KYC policies are strictly adhered to.Maintain strong interdepartmental relationships with relevant units and follow up on transaction processing to ensure customer instructions are attended to promptly and efficiently.Liases with other banking units to process and handle client’s transactions to ensure that the most appropriate financial solutions for the customer are proffered.

Abuja, Federal Capital Territory, Nigeria

Abuja, Federal Capital Territory, Nigeria

Manage clients enquiries, complaints and request while ensuring prompt resolutionAttend to telephonic queries regarding cheque books and debit cardsProper daily balancing of debit cards in conjunction with the asset custodian.Keep record of all source instructions from customers.Attend to all pension and asset management enquiries.Render daily report on applicable platform,Identify cross-selling and migration opportunities and sell products/services reactively.Manage client expectations by influencing others who support service to assist in meeting client’sneeds.

Delta, Nigeria

Bachelor'S Degree, Industial Chemistry

Certificate, Business Analytics

Statistics Data Analytics Machine Learning and Predictive Analytics Data Analysis and Visualization