Ese N. Email & Phone Number

Atlanta, Georgia, United States

- Enhance business operations by streamlining processes, reducing project turnaround time by 15% and increasing team productivity. - Serves as the initial point of contact for associates and business leaders on HR functions and processes (e.g., talent management, annual merit increase, performance management, career development, benefits, compensation, recruitment, payroll, employee relations, HR policy,procedure administration, and account management etc.), problem resolution, and escalation of issues.-Spearheaded training programs, achieving a 90% employee retention rate, and improved billing workflows through client-focused communication strategies.

Georgia, United States

- Managed daily operations, optimizing order fulfillment and shipping logistics, which increased customer satisfaction by 30%. - Refined the online ordering system, cutting processing time from five days to two without added costs. Led social media strategies, boosting engagement by over 15K through targeted campaigns. - Oversaw payroll administration, ensuring compliance with state regulations and improving financial accuracy through bi-weekly audits.

Atlanta, Georgia, United States

- Implemented strict tracking protocols for accounts payable, eliminating late fees despite high invoice volumes. - Created monthly expense reports that cut company spending by 20% annually. Improved billing accuracy by matching over 500 orders with invoices, enhancing customer satisfaction. Streamlined financial processes, reducing discrepancies in monthly audits by 25% and improving financial transparency. - Delivered QuickBooks Online training, saving the finance team 25 hours per month in report preparation time