Eldad Engelman Email & Phone Number

Phoenix, Az, Us

Tempe, Arizona, United States

Dialpad is the leading Ai-powered customer communications platform creating human-first, Ai-enhanced solutions that will drive the next wave of how businesses communicate with and serve their customers. Enterprise customers like Randstad, Remax, Mizuho, Cigna, T-Mobile, Johns Hopkins, Motorola, Warby Parker, Panera Bread, and Netflix, use Dialpad and its Ai capabilities to deliver amazing customer experiences. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ Capital, Dialpad is a dynamic force in Ai technology with a rapidly expanding presence. Visit dialpad.com to learn more

Tempe, Arizona, United States

Changing the Way the World is Powered. SunPower is a national company that designs all-in-one residential clean energy solutions for our customers. SunPower has more than 14M devices on homes across the US, reporting power generation and consumption a dozen times an hour. Our systems aggregate this information for use by customers, partner lenders, and internal fleet maintenance. Our Dealer Portal allows dealers to monitor the health of their own customer fleet, in addition to placing orders and managing their business. Our custom software manages the multi-month installation process for more than 80K solar projects per year, coordinating the surveys, permits, site visits, and photos required to complete each installation.

Phoenix, Arizona Area

Phoenix, Arizona Area

Supported the build of a world-class organization for Amazon and hiring the best in their fields to continue creating amazing new products and features! Identified and networked with passionate people who thrive on creating the best user experience possible and a desire to have a substantial impact on millions of global users.

Phoenix, Arizona Area

I was responsible for leading the talent acquisition function, supporting the corporate site & Pet360 E-commerce organization (Infrastructure Services, Web and Application Technology, Marketing, Merchandising, Distribution, Fulfillment, Pricing logistics & Customer Support Service Center). I provided strategic direction for Sr. leaders in the midst of critical transformation. I developed strong and positive relationships to improve workforce planning while partnering with company Leadership (EVP, SVP, VP, and Directors) to fill critical hiring needs.

Phoenix, Arizona Area

I was responsible for the overall daily management of all open positions for the Technologies Digital Transformation department and responsible for driving the results of the team. I was a talent advisor to the hiring leaders from Team Leaders to Vice Presidents. This included the client relationships, driving the recruitment processes including sourcing strategies, managing the progress of the job searches, the candidate experience, data management and all the related administrative duties. This was accomplished through the leadership of a dedicated team of Client Recruitment Specialists, Talent Assessors, and Recruitment Coordinators.

Responsible for full life-cycle IT recruitment in a fast pace, high volume hiring environment. CDI IT Solutions is a division of CDI (NYSE:CDI), a $1.1 billion leading provider of engineering and information technology outsourcing solutions and professional staffing. We provide information technology consulting, project outsourcing and staffing to optimize a client’s IT infrastructure, reduce overall IT costs, improve service levels and free up capital for strategic investments.

Phoenix, Arizona, United States

Managed the recruiting policy and procedures for over 800 plus call center positions.Specialized in high volume staffing, through creative recruiting tactics to maintain a 97% staff fulfillment level.Designed and implemented new recruiting processes, resulting in 90% reduction in annual attrition.Developed numerous recruiting reports to provide measurable results and create superior client value.Solicited an aggressive employee referral program resulting in 30% of hires by referral and reduced marketing costs.Routinely reviewed internal and external clients’ feedback to gain understanding of complex hiring needs and created hiring profiles consistent with client needs.Performed special projects and managed pilot programs to ensure consistency across national recruitment processes.Mentored and developed various internal team members’ ability to identify and measure applicants’ skill sets needed to meet position’s requirements. Improved and managed external vendor relations to establish and provide diverse recruiting source pools to meet amount of applicants needed.Identifying and pre-screened candidates to fill over 125 open requisitions for call center; Sales, Customer Service and Technical Support Professionals.Responsible for building a candidate database of over 2,000 leads. Identified viable candidates using a variety of creative approaches, including online job boards, targeted Internet searches, alumni listings, professional association websites, cold calling, and professional networking. Utilized Taleo / HR to manage candidate volume. Expert in building detailed queries utilizing job boards: Monster.com, Careerbuilder.com, HotJobs.com, and jobing.com.Performed all recruitment functions including; sourcing, job postings, ad placements, candidate interviewing, coordination of technical testing, Administering selection and screening testing, reference checking, and coordinating client interviews.

Scottsdale, Arizona, United States

Improved candidates’ on-site experience to improve overall candidate show rates. Assisted hiring managers with candidate selection, and participated in career fairs.Networked and recruited at college campus career placements, and numerous recruiting and sourcing events.Created an innovative selection process resulting in a 20% increase in client value.Performed recruiting functions for the entire call center operations, including conducting interviews.Established and improved candidate relationships through methods of communication during sourcing, interviewing, selection status, and offer status.Utilized Taleo and Previsor to administer various computerized technical testingInitiated recruiting best practices by conducting coaching and development sessions with coworkers.

Supervised 25 representatives in an inbound/outbound sales environment.Responsibilities included distribution of product knowledge and sales closure.Managed and measured team KPIs and retention initiatives.Participated in root cause analysis regarding attendance challenges and attrition.Partnered with Human Resources to screen, interview and hire Sales Support Professionals.Received recognition of my ability to build valuable relationships in the form of awards and promotions.

Delivered and exceeded sales targets; sales per hour, conversion rates, and up sales to new or existing customers. Identified and satisfied customer needs with products and services.Managed complex order processing and input data.Provided stellar phone service regarding product offering, selection pricing, and availability.Received awards and recognition for being top sales agent six months consecutively.

Achieved and surpassed aggressive sales goal within the first month and maintained the drive to surpass future goals.Responsibilities included account management, business development, revenue generation and promotions of computer products.Represented the company with a positive and professional image and attitude toward current and potential customers.Prepared and presented business reviews for all key accounts.

Developed and implemented engagement agendas through program initiation and facilitation.Collected and analyzed statistical data on event recruitment rates.Assisted in public speaking, during external media events. Represented the company with a professional image and attitude toward current and potential customers.

Bachelor Of Arts, Communication

Activities and Societies: Alpha Epsilon Pi Social Fraternity, Gamma Beta Phi Honor Society, Arizona State University Greek Internal.

Education record