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Ekaterina Serikova Email & Phone Number

Senior Change Manager @ Raiffeisen Bank | Test DaF C1 at Raiffeisen Bank Russia
Location: Madrid, Community of Madrid, Spain 7 work roles 2 schools
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Senior Change Manager @ Raiffeisen Bank | Test DaF C1
Location
Madrid, Community of Madrid, Spain
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Ekaterina Serikova is listed as Senior Change Manager @ Raiffeisen Bank | Test DaF C1 at Raiffeisen Bank Russia, a with 1612 employees, based in Madrid, Community of Madrid, Spain. AeroLeads shows a matched LinkedIn profile for Ekaterina Serikova.

Ekaterina Serikova previously worked as Senior Change Manager at Raiffeisen Bank Russia and Change Manager at Raiffeisen Bank Russia. Ekaterina Serikova holds Bachelor'S Degree, Banking & Finance from Saint Petersburg State University Of Finance And Economics.

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Raiffeisen Bank Russia

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About Ekaterina Serikova

Dedicated Change Manager with over 8 years of consultancy expertise, driving impactful Business Transformation, Organizational Development, and Stakeholder Engagement initiatives. Passionate about process excellence, I specialize in enhancing efficiency and reducing costs through strategic process improvements. My track record boasts successful collaboration with market leaders and adept management of large-scale projects involving diverse stakeholders, including senior management.In 2012, my exploration of "The Toyota Way" by Jeffrey Liker ignited my interest in Lean philosophy. This perspective, emphasizing that small changes can yield significant improvements in work quality and overall life, has been a guiding principle throughout my career. Originally focused on banking in my academic pursuits, I extended Lean methodology applications to financial sectors and beyond. This journey culminated in my 2013 master's thesis on sustainable banking practices, driven by the belief that Lean principles contribute to sustainable development.Continuing this passion, I have been leading projects at Raiffeisenbank for the past four years, leveraging Lean Six Sigma methods to enhance efficiency. Analyzing business processes with meticulous attention to detail is second nature to me. I am proactive, consistently exceeding expected responsibilities. Witnessing visible positive changes and observing colleagues adopt new ways of working are particularly rewarding aspects of my role.I firmly believe that significant global changes begin at an individual level, and my commitment to fostering positive transformations aligns with this belief. I look forward to contributing my expertise to drive impactful change in your organization.

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Raiffeisen Bank Russia
Raiffeisen Bank Russia
Senior Change Manager @ Raiffeisen Bank | Test DaF C1
moscow, moscow city, russia
Website
Employees
1612
AeroLeads page
7 roles

Ekaterina Serikova work experience

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Senior Change Manager

Current

Moscow, Moscow City, Russia

• Leading process efficiency projects• Interacting with the clients to define the project scope• Leading process diagnostics (interviews, observations, data analysis, process maps)• Revealing the weak points of the processes and how they can be improved• Presenting diagnostic results and the vision of the process to-be to the leaders from the client side• Leading the workshops with the key process participants to determine the process to-be• Negotiating with teams to determine responsibility for the IT-systems changes, form a technical task• Collaborating with legal, security, compliance, and methodology departments in the coordination of process changes.

Jul 2021 - Present

Change Manager

Moscow, Moscow City, Russia

• Performed process diagnostics (interviews, observations, measurements)• Analyzed key indicators, process work costs, durations • Prepared business process maps• Revealed the weak points of the processes and how they can be improved

Apr 2019 - Jun 2021

Operations Manager

Moscow, Moscow City, Russia

KEY ACHIEVEMENTS:• Led Top-5 retail companies in Russia & CIS to save 3M euros through process improvement• Successfully launched a consulting project in a new market in Top-3 food retail in KazakhstanRESPONSIBILITIES:• Managed the Profit Recovery team in Russia & CIS• Led the Profit Recovery projects in Top-5 Food-Retail and DYI in Russia• Organized the Profit Recovery projects in Top-3 Food-Retail in Kazakhstan

Jan 2017 - Feb 2019

Senior Consultant

Moscow, Moscow City, Russia

• Analyzed and presented the process weaknesses and solving options to the leaders on the client side • Organized the Profit Recovery project for one of the Top-3 food-retail companiesIn this role, I led one of the Profit Recovery teams. Profit Recovery means that we analyze and check settlements between our client and suppliers and find profit losses, based on this we look for process errors and share conclusions with our client on how to improve the process. In addition, we negotiate with suppliers to recover profits from previous periods. As a result, our client gets a recovered profit and a process optimization solution to avoid future losses.

Jan 2016 - Dec 2016

Consultant

Moscow, Moscow City, Russia

• Diagnosed the process and identified errors that entail financial losses• Found and recovered lost profit which were formed due to errors in the processes• Negotiated with suppliers for payment of lost amounts and control of compensationAs a result of my work, our clients recovered the income lost due to process errors in previous periods and optimized processes so as not to lose profit in future periods.

Jun 2015 - Dec 2015

Leading Sme Manager

Rosbank

Moscow, Moscow City, Russia

Apr 2013 - Apr 2014

Specialist

Rosbank

St Petersburg, St Petersburg City, Russia

Feb 2012 - Mar 2013
Team & coworkers

Colleagues at Raiffeisen Bank Russia

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2 education records

Ekaterina Serikova education

FAQ

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What company does Ekaterina Serikova work for?

Ekaterina Serikova works for Raiffeisen Bank Russia.

What is Ekaterina Serikova's role at Raiffeisen Bank Russia?

Ekaterina Serikova is listed as Senior Change Manager @ Raiffeisen Bank | Test DaF C1 at Raiffeisen Bank Russia.

Where is Ekaterina Serikova based?

Ekaterina Serikova is based in Madrid, Community of Madrid, Spain while working with Raiffeisen Bank Russia.

What companies has Ekaterina Serikova worked for?

Ekaterina Serikova has worked for Raiffeisen Bank Russia, Valuement, and Rosbank.

Who are Ekaterina Serikova's colleagues at Raiffeisen Bank Russia?

Ekaterina Serikova's colleagues at Raiffeisen Bank Russia include Irina Kazantseva, Iaroslav Beldin, Анна Коноплева, Denis Shakirov, and Ilya Nagovitsyn.

How can I contact Ekaterina Serikova?

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What schools did Ekaterina Serikova attend?

Ekaterina Serikova holds Bachelor'S Degree, Banking & Finance from Saint Petersburg State University Of Finance And Economics.

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