Experienced Technical Support Professional possessing excellent monitoring, troubleshooting and communication skills with more than twenty (20) years experience working with Windows & PCs and fifteen (15) years with Linux, Solaris & Sun Microsystems Hardware. Extensive experience working in a team environment, working with other support groups, finding solutions to customer and client issues.Am currently employed in an engaging career in high-end Technical Support working on mission critical technologies utilizing my current skillset as well as developing new knowledge of emerging technologies while finding solutions to challenging issues.Extensive experience in communicating with Customers, Field Engineers, Customer Service Representatives, Sales and Contracts Representatives through email, in person and over the phone.Specialties: Oracle|Sun High End Server Hardware Support
Listed skills include Solaris, Sun, Servers, Hardware, and 19 others.