Esha A. Email & Phone Number

Mumbai, Mh, In

Boston, Massachusetts, United States

• Tailored and created client resumes, applying to 100 companies daily in major US cities, ensuring consistent application volume and quality.• Conducted daily job searches, shortlisted relevant positions, and applied systematically, meeting deadlines and securing 5 – 7 interviews.• Managed job application tracking using Google Sheets, facilitating streamlined processes and timely follow-ups.• Revamped and regularly updated client LinkedIn profiles, enhancing recruiter engagement and profile visibility.• Networked on LinkedIn to explore job opportunities, successfully securing 7-10 referrals and job leads through proactive communication.• Created and distributed social media content across Facebook, Instagram, YouTube, LinkedIn, and Pinterest.• Updated e-commerce portals and maintained website content to ensure accuracy and relevance.• Edited and uploaded videos on social media platforms, adding subtitles to enhance accessibility and engagement.• Designed graphics using Canva for various marketing and communication needs.• Proofread and edited documents to ensure clarity, accuracy, and high-quality standards.• Assisted with project work, ensuring timely completion while maintaining high-quality standards.• Regularly communicated via Zoom and calls to align on job application strategies and ensure task understanding.• Managed confidential client information with the highest level of discretion and professionalism.

Mumbai, Maharashtra, India

Operational Support:• Provided comprehensive operational support to the Director of Marketing and Managing Director, ensuring smooth daily operations.• Scheduled and coordinated Zoom meetings for the Director of Marketing and Managing Director, optimizing their schedules and meeting efficiency.• Prepared and updated Google Sheets for events, managing signup data and payment details.• Managed recording sessions on Zoom and uploaded content to Teachable for easy access and distribution.• Administered the Teachable platform, organizing and maintaining all session recordings for consistent availability.Customer Support:• Addressed complaints and inquiries courteously through calls, WhatsApp, and email, ensuring a positive customer experience.• Created and managed broadcast lists for different event batches, sending session details via broadcast lists and email.• Coordinated with internal teams to resolve complex issues and improve overall service delivery.Sales: • Successfully closed sales from Rs.99 to Rs.15,000 by resolving participant queries in the workshop.• Addressed and resolved payment-related challenges for ongoing webinars, ensuring smooth financial transactions.• Provided comprehensive information to potential participants about program benefits and reasons to sign up, facilitating informed decision-making.Webinar:• Updated and maintained participant data in Google Sheets, including new signups and workshop details.• Allocated participants to program guides for workshops and followed up on their calling status for efficient coordination.• Maintained Google Sheets for tracking workshop and program guide data, ensuring accurate and up-to-date information.• Confirmed participant attendance for workshops and rescheduled as needed, ensuring full engagement.• Managed Zoom meeting links, and breakout rooms for seamless workshop execution.• Handled payment-related calls for coaching programs, managing queries and ensuring prompt resolution.

Mumbai, Maharashtra, India

Operational Support:• Provided comprehensive operational support to the Director of Marketing and Managing Director, ensuring smooth daily operations.• Scheduled and coordinated Zoom meetings for the Director of Marketing and Managing Director, optimizing their schedules and meeting efficiency.• Generated and dispatched invoices to participants manually via email and WhatsApp, ensuring prompt and accurate billing.• Managed recording sessions on Zoom and WebinarJam, and uploaded content to Click Funnels and Teachable for easy access and distribution.Sales:• Conducted part-payment follow-ups, collected balances, and provided detailed payment information via email and WhatsApp.• Addressed and resolved payment-related challenges for ongoing webinars, ensuring smooth financial transactions.Event Support:• Coordinated all aspects of event management, from confirming attendee participation to ensuring a smooth event experience, including planning and overseeing logistics.• Managed post-seminar tasks, including sending participant images for return gifts and handling follow-up communications.• Maintained and manually updated attendance data, created ID cards, and organized participant information in Google Sheets.• Handled payment collection, generated invoices, and managed loan documents, ensuring accurate financial transactions.• Maintained detailed coaching files for enrolled participants, ensuring up-to-date and organized records.• Scheduled Zoom sessions for participants with master coaches to discuss their business needs.• Sent invites for dinner parties, ensured delivery, and managed the event to ensure a smooth experience.• Maintained and organized the coaching program calendar to keep all sessions and events on track.• Ensured all event arrangements were in place, from initial planning to execution, guaranteeing a successful and well-organized event.

Mumbai, Maharashtra

Administration Support:• Provided administrative support to Operations Head and Management.• Managed meeting schedules, appointments, and conferences, ensuring effective coordination.• Uploaded articles and school photos on various platforms, such as E-Campus, Twitter, and WhatsApp.• Monitored inventory and office stock, proactively ordering supplies when needed.• Prepared attendance muster and maintained accurate records of staff holidays and absences.• Managed gymnasium and karate activities, including student lists, fee collection, and invoicing.• Proficient in using software for admission procedures, fees, and academics.Operational Support:• Informed parents and students about school activities, events, and seminars via messages, emails, and WhatsApp.• Addressed and resolved complaints from parents, students, and internal stakeholders.• Managed inquiries efficiently, ensuring prompt and courteous responses.• Maintained accurate student records and documents, ensuring data integrity and confidentiality.• Utilized Edusprint CRM to manage student data, pending fees, invoicing, and updating records efficiently.• Coordinated appointments for the principal, headmistress, and coordinator, streamlining scheduling processes.Admission Counseling:• Conducted admission counseling for parents from Nur to A-Level, detailing curriculum, activities, and fee structures to ensure informed decisions and successful conversions.• Managed the admission process, including school tours, child observations, payment collection, and invoicing.• Proactively followed up with parents during the admission process, addressing queries to ensure a smooth and positive experience, resulting in a high conversion rate.• Supervised transportation and cleaning to maintain a safe and clean environment during school visits.• Coordinated school transition processes for students to ensure smooth entry into the appropriate grade levels, ensuring their comfort and readiness.

Mumbai, Maharashtra, India

HR profile:• Sourcing candidates through various channels, including job portals and references.• Conducted initial telephonic interview before presenting the candidate to the senior.• Organized and processed employee payroll, including calculations based on CTC and incentive plans, using MS Excel.• Verified attendance in collaboration with managers.• Managed and maintained employee records, ensuring necessary updates in the database.• Organized and managed employee documents in both hard and soft copies.Administration Support:• Compiled and maintained comprehensive data reports to support strategic decision-making and performance analysis.• Systematically organized and filed company paperwork to ensure efficient access and management of important documents.• Followed up with leads from platforms like Just Dial and India Mart, successfully converting prospects into clients.• Managed vendor relationships, including negotiating terms and overseeing payment processes to ensure favorable agreements and timely transactions.• Functioned as the primary contact for clients and managed interactions without senior personnel, ensuring high service levels and satisfaction.• Oversaw all office operations and activities during the Director’s absence, maintaining smooth functionality and operational efficiency.• Monitored and supervised stock levels to ensure optimal inventory management and prevent shortages, contributing to effective resource allocation.Sales Support:• Managed online sales operations and ensured seamless coordination of product dispatch to customers.• Gathered and analyzed regular customer feedback across our website and major e-commerce platforms (Snapdeal, Flipkart, Amazon, etc.).• Developed and implemented strategic plans for various promotional activities to boost online visibility and sales.• Promoted the company’s website on Facebook and conducted various social media activities.

Mumbai, Maharashtra, India

Administration Support- Managed incoming and outgoing calls.- Monitored stock levels for efficient inventory management.- Organized and filed documents in appropriate folders.- Scheduled and coordinated meeting calendars, fixing appointments.- Handled petty cash transactions with precision.Sales - Assisted clients in selecting their desired products.- Processed orders and coordinated timely dispatch to clients.- Prepared accurate bills and invoices.

Bachelor In Banking And Insurance, Banking And Insurance

Fyjc And Syjc, Commerce

Jr.Kg - 10Th