Eshan Jain

Eshan Jain Email and Phone Number

Manager - Customer Experience @ Frootle India Private Limited
Mumbai, MH, IN
Eshan Jain's Location
Dhamtari, Chhattisgarh, India, India
About Eshan Jain

Transformational Customer Experience Leader | 4.5+ years | Driving Customer Loyalty & Retention.Expert in Project Management, Team Leadership, and Customer Journey Optimization.Proven Results: Boosted Satisfaction, Reduced Churn, and Enhanced Efficiency Leading High-Performing Teams (120+ employees) to Deliver Exceptional Customer Experiences

Eshan Jain's Current Company Details
Frootle India Private Limited

Frootle India Private Limited

View
Manager - Customer Experience
Mumbai, MH, IN
Website:
frootleindia.com
Employees:
146
Eshan Jain Work Experience Details
  • Frootle India Private Limited
    Manager - Customer Experience
    Frootle India Private Limited
    Mumbai, Mh, In
  • Frootle India Private Limited
    Customer Experience Manager
    Frootle India Private Limited May 2023 - Present
    Mumbai, Maharashtra, India
    - Evolve processes to track and organize customer interactions.- Guide internal teams for effective issue resolution and handle escalations.- Map the customer journey to identify and enhance experiences.- Drive customer retention, reduce churn, and boost satisfaction.- Analyze customer journey to identify pain points and opportunities.- Collaborate with departments for a seamless customer experience.- Utilize data to gain insights and optimize experiences.- Implement technology solutions to enhance customer experience and processes.- Manage a team of 120+ field employees, planning activities and training.- Develop strategies for customer engagement, sales, and efficiency.- Oversee customer interactions across various touchpoints.
  • Frootle India Private Limited
    Territory Head
    Frootle India Private Limited Mar 2022 - Apr 2023
    Bengaluru, Karnataka, India
    Frootle India deals in Home and Wellness brands- Kuvings, Coway, Mealthy, Ecovacs, Instant Brands and Blendtech.Role Description:-- Identified trends and business development opportunities in assigned territory.- Conducting Several B2B meetings with multiple organizations.- Managaging Inventories and assisted management with re-orders and reconcilations.- Designing intuitive and easy sales training for the Sales and after sales team, to ensure efficient work cycles.- Developing and implimenting innovative sales strategies to Increase Offline/Retail Sales, resulting in 28% increase in sales.- Maintaining relationships with customers and solving concerns regarding the product, which helped to improve customer satisfaction by 85%.- Analyzing sales and marketing data to determine the most effective sales and marketing techniques.
  • Frootle India Private Limited
    Territory Head
    Frootle India Private Limited Sep 2021 - Feb 2022
    Ahmedabad, Gujarat, India
    Frootle India deals in Home and Wellness brands- Kuvings, Coway, Mealthy, Ecovacs and Blendtech.Role Description:-- To make strategies to deal with the new Up front market, helping the brand to stant out form the competitors.- Making intuitive and easy sales training for the Sales and after sales team, to ensure that there should not be any form of discrepancy and also to manage all the payments are received on time.-Developing innovative sales strategies to increase sales within the assigned territory; Increase Offline/Retail Sales.- Organizing and Attending trade fairs to promote company products and services.- Maintaining relationships with customers and the offline channel partners, by ensuring that their needs are met and the issues have been resolved in time.- Analyzing sales and marketing data to determine the most effective sales and marketing techniques.
  • Frootle India Private Limited
    Management Trainee
    Frootle India Private Limited Mar 2021 - Aug 2021
    Ahmedabad, Gujarat, India
  • The Pebble Stories
    Founder & Ceo
    The Pebble Stories Jun 2020 - Present
    Bengaluru, Karnataka, India
    A COMMUNITY of Passionate, Dedicated & Enthusiastic individuals🔥"The Pebble Stories (TPS)"🔥Our purpose is to provide a great opportunity for Talented, Skilled & Creative people out there who deserve to be APPRECIATED. This is Influential stage for Actors, Storytellers and Content Writers to "Frame their Talent & Bring Their Visions to Life". We are here to unleash your skills by designing a more Enlightened Way of Working. An open door for writers and readers, we help to nourish and enhance budding writers who pour down blood through their ink, this page shows the feelings we all go through, all those shades rainbow which are seen after the rain in the life.Happy Creating,Team The Pebble Stories
  • D Clb Productions
    Founder & Ceo
    D Clb Productions Aug 2017 - Present
    Chhattisgarh, India
    D Clb Productions we help new creators to extend their network and be more socially available.We provide a platform, to showcase your strengths and upgrade your talent, D Clb Productions(@dclbproductions2017) founded by Eshan Jain (@eshanjain824), we also give services where creators and brands connect, learn and grow while working together.Our mission is to empower people to create real opportunities through social media. We believe that to grow together is good. With keeping this in mind we proceed. So, D Clb Productions is.....For all that you can think of Photography 📷🎥📹🖥️
  • Vedanta Digital
    Digital Marketing Manager
    Vedanta Digital May 2018 - Mar 2021
    Raipur, Chhattisgarh
    -Remarketing of the brand.-Content writing on different social media platforms.-Video Making and Editing.-Digital post designing.-Managing Companies Events.
  • Intelliglobe Business Development
    Digital Marketing Manager
    Intelliglobe Business Development Feb 2020 - May 2020
    Pune, Maharashtra, India
    My role was to work closely with the CRM, Backend and HR team to upscale the work and to make new strategies with collaborating with other team members.Also I have worked in some HR recruitment process for the company.
  • Intelliglobe Technologies
    Digital Marketing Manager
    Intelliglobe Technologies Feb 2020 - May 2020
    Pune, Maharashtra
    My Roles:--Building questionnaires.-Conducting Research.-Lead Generation.-Increasing digital presence.-Data analysis.-Remarketing of the brand.-Content writing on different social media platforms.-Video Making and Editing.-Digital post designing.-Managing Companies Events.

Eshan Jain Education Details

Frequently Asked Questions about Eshan Jain

What company does Eshan Jain work for?

Eshan Jain works for Frootle India Private Limited

What is Eshan Jain's role at the current company?

Eshan Jain's current role is Manager - Customer Experience.

What schools did Eshan Jain attend?

Eshan Jain attended Icfai Business School, Genesis College Of Higher Education, Model English Higher Secondary School, Allons Public School, Kendriya Vidyalaya.

Not the Eshan Jain you were looking for?

  • ESHAN JAIN

    Junior Software Engineer | Azure Git, C#, Mysql,Angular
    Madhya Pradesh, India
  • Eshan Jain

    Strategy & Business Development (Abna) | Aditya Birla Group Leadership Programs | Xlri Bm '22 | Dcac | Manorite
    Meerut
  • Eshan Jain

    Product @ Visit Health | Building Mergedeck | Ex Favcy Vb | Built A Student-Led Startup Incubator
    Delhi, India
  • Eshan Jain

    Computer Science At Iit Delhi | Quantitative Research | Ex-Goldman Sachs | Ex-Stanford | Ex-Inria
    South Delhi
    1
    inria.fr
  • Eshan J.

    Sr. Solution Architect | Data & Analytics @ Yash Technologies
    Indore

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.