Eshan Jain Email and Phone Number
Transformational Customer Experience Leader | 4.5+ years | Driving Customer Loyalty & Retention.Expert in Project Management, Team Leadership, and Customer Journey Optimization.Proven Results: Boosted Satisfaction, Reduced Churn, and Enhanced Efficiency Leading High-Performing Teams (120+ employees) to Deliver Exceptional Customer Experiences
Frootle India Private Limited
View- Website:
- frootleindia.com
- Employees:
- 146
-
Manager - Customer ExperienceFrootle India Private LimitedMumbai, Mh, In -
Customer Experience ManagerFrootle India Private Limited May 2023 - PresentMumbai, Maharashtra, India- Evolve processes to track and organize customer interactions.- Guide internal teams for effective issue resolution and handle escalations.- Map the customer journey to identify and enhance experiences.- Drive customer retention, reduce churn, and boost satisfaction.- Analyze customer journey to identify pain points and opportunities.- Collaborate with departments for a seamless customer experience.- Utilize data to gain insights and optimize experiences.- Implement technology solutions to enhance customer experience and processes.- Manage a team of 120+ field employees, planning activities and training.- Develop strategies for customer engagement, sales, and efficiency.- Oversee customer interactions across various touchpoints. -
Territory HeadFrootle India Private Limited Mar 2022 - Apr 2023Bengaluru, Karnataka, IndiaFrootle India deals in Home and Wellness brands- Kuvings, Coway, Mealthy, Ecovacs, Instant Brands and Blendtech.Role Description:-- Identified trends and business development opportunities in assigned territory.- Conducting Several B2B meetings with multiple organizations.- Managaging Inventories and assisted management with re-orders and reconcilations.- Designing intuitive and easy sales training for the Sales and after sales team, to ensure efficient work cycles.- Developing and implimenting innovative sales strategies to Increase Offline/Retail Sales, resulting in 28% increase in sales.- Maintaining relationships with customers and solving concerns regarding the product, which helped to improve customer satisfaction by 85%.- Analyzing sales and marketing data to determine the most effective sales and marketing techniques. -
Territory HeadFrootle India Private Limited Sep 2021 - Feb 2022Ahmedabad, Gujarat, IndiaFrootle India deals in Home and Wellness brands- Kuvings, Coway, Mealthy, Ecovacs and Blendtech.Role Description:-- To make strategies to deal with the new Up front market, helping the brand to stant out form the competitors.- Making intuitive and easy sales training for the Sales and after sales team, to ensure that there should not be any form of discrepancy and also to manage all the payments are received on time.-Developing innovative sales strategies to increase sales within the assigned territory; Increase Offline/Retail Sales.- Organizing and Attending trade fairs to promote company products and services.- Maintaining relationships with customers and the offline channel partners, by ensuring that their needs are met and the issues have been resolved in time.- Analyzing sales and marketing data to determine the most effective sales and marketing techniques. -
Management TraineeFrootle India Private Limited Mar 2021 - Aug 2021Ahmedabad, Gujarat, India
-
Founder & CeoThe Pebble Stories Jun 2020 - PresentBengaluru, Karnataka, IndiaA COMMUNITY of Passionate, Dedicated & Enthusiastic individuals🔥"The Pebble Stories (TPS)"🔥Our purpose is to provide a great opportunity for Talented, Skilled & Creative people out there who deserve to be APPRECIATED. This is Influential stage for Actors, Storytellers and Content Writers to "Frame their Talent & Bring Their Visions to Life". We are here to unleash your skills by designing a more Enlightened Way of Working. An open door for writers and readers, we help to nourish and enhance budding writers who pour down blood through their ink, this page shows the feelings we all go through, all those shades rainbow which are seen after the rain in the life.Happy Creating,Team The Pebble Stories
-
Founder & CeoD Clb Productions Aug 2017 - PresentChhattisgarh, IndiaD Clb Productions we help new creators to extend their network and be more socially available.We provide a platform, to showcase your strengths and upgrade your talent, D Clb Productions(@dclbproductions2017) founded by Eshan Jain (@eshanjain824), we also give services where creators and brands connect, learn and grow while working together.Our mission is to empower people to create real opportunities through social media. We believe that to grow together is good. With keeping this in mind we proceed. So, D Clb Productions is.....For all that you can think of Photography 📷🎥📹🖥️
-
Digital Marketing ManagerVedanta Digital May 2018 - Mar 2021Raipur, Chhattisgarh-Remarketing of the brand.-Content writing on different social media platforms.-Video Making and Editing.-Digital post designing.-Managing Companies Events. -
Digital Marketing ManagerIntelliglobe Business Development Feb 2020 - May 2020Pune, Maharashtra, IndiaMy role was to work closely with the CRM, Backend and HR team to upscale the work and to make new strategies with collaborating with other team members.Also I have worked in some HR recruitment process for the company. -
Digital Marketing ManagerIntelliglobe Technologies Feb 2020 - May 2020Pune, MaharashtraMy Roles:--Building questionnaires.-Conducting Research.-Lead Generation.-Increasing digital presence.-Data analysis.-Remarketing of the brand.-Content writing on different social media platforms.-Video Making and Editing.-Digital post designing.-Managing Companies Events.
Eshan Jain Education Details
-
Marketing And Data Analytics -
Genesis College Of Higher EducationBba -
Model English Higher Secondary SchoolScience -
Allons Public SchoolScience -
Science
Frequently Asked Questions about Eshan Jain
What company does Eshan Jain work for?
Eshan Jain works for Frootle India Private Limited
What is Eshan Jain's role at the current company?
Eshan Jain's current role is Manager - Customer Experience.
What schools did Eshan Jain attend?
Eshan Jain attended Icfai Business School, Genesis College Of Higher Education, Model English Higher Secondary School, Allons Public School, Kendriya Vidyalaya.
Not the Eshan Jain you were looking for?
-
-
Eshan Jain
Strategy & Business Development (Abna) | Aditya Birla Group Leadership Programs | Xlri Bm '22 | Dcac | ManoriteMeerut -
Eshan Jain
Product @ Visit Health | Building Mergedeck | Ex Favcy Vb | Built A Student-Led Startup IncubatorDelhi, India -
Eshan Jain
Computer Science At Iit Delhi | Quantitative Research | Ex-Goldman Sachs | Ex-Stanford | Ex-InriaSouth Delhi1inria.fr
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial