 Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations My team collaborates across the entire organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs Current focus areas are Private Cloud, Hybrid Cloud and Public Cloud Previously Lead (20) Solution Architects and Discipline Leads with a current focus area of Datacenter Practice and Collaboration Practice Now Lead (5) Discipline Leads that cover Automation, Security, Networking and DC Current responsibilities are to provide Practice Oversight, Practice Evangelism, Thought Leadership, Professional Development and maintaining our services delivery life-cycle with each respective Practice. My teams are responsible for Financial Reporting, Revenue Forecasting, Marketing Campaigns as well as interfacing with WWT Account Teams and customers for solution development. Technical Leadership focused on enterprise infrastructure and transformation, data management and backup and archival services. Experience with Amazon Cloud on AWS Experience with VMware Cloud Foundations Experience with Netapp Cloud Volumes (AWS, GCP and Azure) Strong AWS Experience. Experience with IAM, EC2, S3, VPC, Networking (L3, L4,L7) Routing, Load Balancing, CloudTrail. Strong GCP Experience with Compute Engine, Cloud Storage Strong Azure Experience with Blob Storage,  Experience in envisioning new solutions and defending complex cloud architectures Experience in defining approach and migrating workloads to a private or public IaaS provider Experience with AWS, GCP and Azure cloud infrastructure design and implementation

- Provide presales support for account teams (Account Managers, CSE’s and CSAs and PS organization for potential PS services engagements- Closed several large PS services engagements (Data Migration Practice and Storage Related Practice)- Responsible for working with our sales organization to accurately scope PS engagements, conduct Project Scoping Workshops (PSW) and Project Launch Workshops (PLW) with potential customers- PS services roadshows/evangelism that highlight our overall PS capabilities internally and externally- Organically grew our data migration practice, built pipeline, maintain migration vendor relationships, migration tool selection, built internal PS migration team and turned the migration practice into a profitable practice- Responsible for the go-to-market strategy for all things storage-related (Object, SDS and Traditional Storage), data migrations and data protection regarding PS Services- Responsible for the value prop for my current practice (Object Storage, SDS and Traditional Storage), Data Protection and Data Migrations- Key leadership role were I provide strategy and thought leadership globally across Professional Services for all things storage-related (Object, SDS and Traditional Storage), data migrations and data protection- Build training plans for skill development, readiness and training to support these new and emerging technologies- Subject Matter Expert (SME) for all things storage-related (Object, SDS and Traditional Storage), data migrations and data protection- Build case studies to highlight our PS capabilities for our internal account teams and our external customers - Built marketing strategies to support my overall discipline to build pipeline and grow PS services revenue/gross profits- Technical escalation for our PS organization- Technical Lead for 20+ PS Storage Tiger Team Members- Technical Lead on a huge 30PB+ Federal Migration Program

- Technical Escalation for our PS Organization- Subject Matter Expert (SME) for all things storage-related (Object, SDS and Traditional Storage), data migrations and data protection- Previous Team Lead in our PS Organization- 15+ Years Strong Technical Hands-On Experience with EMC Technologies (EMC Data Domain, EMC Avamar, EMC Scale I/O, EMC Recoverpoint, EMC VPLEX, EMC Clariion, EMC Unity , EMC ECS, EMC VNX, EMC Celerra, EMC Isilon and EMC DPA) 15+ Years Strong Technical Hands-On Experience with Netapp Technologies (Netapp 7-Mode, Netapp DTA2800/7MTT/FLI, Netapp Metrocluster, Netapp VSeries, Netapp Snapmanager, Netapp AltaVault, Netapp Flexpod and Netapp StorageGrid- 15+ Years Virtualization Experience - 1+ Year Experience HGST Active Scale (3 GEO and Single Site Implementation)- Backup Experience (WWT FlexVault, CommVault and Veeam)- Additional Migration Tools experience Vicom LUN Migration Appliance, Datadobi, Data Dynamics (StorageX), Peer-Sync- Design/Architect and Implementation of a 181 Flexpod Implementation in our WWT ITC facility- Built custom labs in WWT ATC (Scale I/O/Datacore Replication Lab and Veeam Sandbox)- Built onsite Netapp Metrocluster WWT RAD Demo Lab

- Senior EMC and Netapp Deployment Engineer- Design/Architect Netapp and EMC Solutions- Design/Architect and Implementation of Flexpod Solutions- Team Lead for Professional Services Team- On-site installation and implementation of Dell/EMC Storage Area Networks (SAN), Netapp FAS 7-Mode and C-Mode- I operate comfortably in high availability or mission-critical environments (those where system outage causes an irrevocable business loss for the customer.), often multi-vendor with a variety of SW and operating systems.- Manage deployments independently while on a customer engagement- Provide leadership during difficult customer situations and develop and maintain positive, long-standing customer relationships built on trust.- Provide technical training and mentored new employees - Installation and Configuration of Metrocluster onsite in our WWT RAD Demo Environment

Specializing in Dell Equallogic ISCSI Storage, Disaster Recovery, Business Continuity and Virtualization. Completed becoming a reseller for Dell, Drobo, VMware and Libert Products Created target marketing plans to increase sales of Dell, Drobo, and VMware Provided consultation, implementation and technical expertise for ESX Server 3.5, Virtual Center 2.5, HA, DRS, Vmotion and VMconverter (P2V) Provided consultation, implementation and technical expertise on how to backup Virtual Machines using VCB and VRanger (Vizioncore) Provided consultation, implementation and technical expertise on EMC Clariion, EMC AX4 and EMC Celerra and Equalogic PS 5000E SAN solutions for customers. Configuration of CIFS, NFS and ISCSI on EMC Celerra in customer’s environments. Configured EMC Replication Manager 5.1  Configured site to site replication using EMC Celerra Replicator

Discuss Aggregate, Volume and LUN layout with customers on Netapp storage. Setup POCs for customers using Microsoft and VMware Technologies with Netapp StorageDesign, Implement and Configuration of Netapp Metrocluster and V-SeriesImplement and configuration of Snapmanager for SQL, Exchange and Sharepoint Implement and Configuration of Oncommand Insight Balance Point and SanScreenImplement and Configuration of Operations Manager, Protection Manager, Provisioning Manager.Configure site to site replication using Netapp Snapmirror Implementation and technical expertise on FC switches Brocade, McData and CiscoDesign, Implement and Configure VMware Datacenter Virtualization (VMware VSphere), VMware SRM and VMware Desktop Virtualization (Vmware View)Design, Implement and Configure ISCSI, NFS, CIFS and SAN solutions for various customers.Completed several migrations using Robocopy, XCopy, Securecopy, Sharedup, EMcopy, EMC Open migrator

 Perform day to day storage management of EMC Celerra, EMC Clariion, EMC Replistor Effectively utilized technical and communications expertise to identify and resolve problems. Configured site to site replication using EMC Celerra Replicator  Primary onsite resident responsible for implementing, configuring, maintaining and troubleshooting EMC equipment. Completed a 6 Terabyte migration from Windows Servers to the EMC Celerra using Securecopy. Created multiple CIFS servers and create multiple CIFS shares for the migration via Celerra ReplicatorMigrated Data from Netapp to EMC via Open MigratorMigrated Data from Netapp to EMC via EmCopy

 Architect SAN and Virtualization solutions for customers based on information gathered during presales meeting. Prepare technical architectural and implementation design documents presales and post-engagement for Virtualization, Disaster Recovery, Enterprise Systems and Storage Environments. Assist in determining scope and developing proposals for potential customers. Provide pre-sales consulting support for sales team. Implement Virtualization and Storage in customer’s environments.  Effectively utilized technical and communications expertise to identify and resolve problems that contributed to successfully closing pending sales and solutions to existing customers

 On-site installation, implementation, maintenance and repair of Dell/EMC Storage Area Networks (SAN), Dell Power Vault Storage and Dell Power Edge Server solutions. Manage deployments independently while on a customer engagement Provide technical training and mentored new employees  Performed troubleshooting for escalated issues, conduct deployments and upgrades for heterogeneous or complex environments, and perform preventative maintenance services.  I operate comfortably in high availability or mission critical environments (those where system outage causes irrevocable business loss for the customer.), often multi-vendor with a variety of SW and operating systems. Perform health check and maintenance services for SAN environments, installation and troubleshooting of MS clusters and advanced SAN software, perform backup production readiness installations (TBU and backup software: Veritas Backup Exec) Perform sustaining install activities including DAE or host adds and SAN upgrades. Provide leadership during difficult customer situations and develop and maintain positive, long-standing customer relationships built on trust. Install and troubleshoot advanced software (Visual SAN, Snapview & Mirrorview), I also perform SAN upgrades (heterogeneous, layered apps) DAE/host adds (non-Windows), Data migration. Escalated break/fix troubleshooting, Health check ownership/log analysis. Add/zone Brocade, Cisco and McData fiber channel switches. Onsite installation of the EMC Clariion CX Series, EMC AX4 Series and EMC Clariion CX3. Implementation of ESX Server 2.5.2 and ESX Server 3.0.1, VMware High Availability (HA), VMware VMotion, Vmware Converter (P2V) and VMware Virtual Center.

Provided Level 3 technical assistance to external and internal customers for a wide range of data storage, networking, and application issuesRendered consultation and resolution for critical casesProblem determination, resolution, and root-cause analysis of performance-related problemsProvide support for Data Protection Solutions (Snapmirror, Snap Vault, OSSV)Provide support for Snapdrive, Snap Manager for Exchange and SQL.

Provided Third Tier Support and consultation for all Windows Platforms for IT professionals and Microsoft Premier Customers.Provided system recovery (for mission critical server down situations) in customer’s environment.Support for Virtual PC 2004 and Virtual Server 2005

Provide technical/user support for 180 users.Desktop support for Windows 2000 and Windows XP.Install, maintain and configure Windows 2000 Cluster Servers in Active/Active configurationInstall, maintain and administer Exchange 5.5 and Exchange 2000 ServerInstall configure and maintain Netapp NAS storage system

I helped customers understand the differences regarding from ISDN, T1 and helped them with there billing questions.