Eshan Singh Email & Phone Number

Head - Solutions & Capability (GenAI)Domain Agnostic

Digital Transformation Lead ; Consulting & Program Management.(Al,ML)Domains- Marine & Shipping, Insurance : Payment, Investigation, Settlement, Recoveries (Property, Speciality, Motor, Home).

Pune, Maharashtra, India

- Leading projects for Digital Transformations & Solutioning in Insurance domain (Tech Accounting) for market leaders.- Leading design & delivery of the transformation and continuous improvement roadmap for the aligned focused accounts.- Independently managing high impact projects to deliver prioritized business outcomes.- Identifying opportunities for value creation, revenue generation/ assurance for client and EXL. - Identifying digitally led transformation opportunities in existing relationships- De-risking operations through deployment of Risk Control & Best Practice framework.

Singapore

Leading Maritime SaaS Deployment, Transformations, Resource Management, Crewing/ Manpower Deployment, Strategizing Operational Flow, Project Planning & Execution.Heading a team of Operations Engineers, third-party Service Engineers (experienced Seafarers/ Ex- Mariners). Accountable for strategizing Deployment Planning: leading deployment of SpareCNX solution across multiple end-users including ships, customer offices, and suppliers in line with the deployment plan agreed with each customer.Outcome:- Managing Operational Deployments and E2E Operations – under COVID-19 environment - Strategizing Operational flow; Project Planning.- Supervising product installation, client training, and transformation ensuring clarity of purpose, goals, and timelines - Overseeing resourcing deployment plans with assigned contractors to execute the roll-out plans- Conducting hiring & training of Service Engineers for deployment - Rendering Remote Training for improvements & value generation- Driving train the trainer practice for reduced deployment cycle

Singapore

A business leader with proficiency in leading large-scale projects & processes (Fleet Size – 50 Vessels) across business verticals as part of the Commercial- Technical Team. Drove Process Designing, Target setting, Quality & Team Management. Designed process flow & frameworks, implemented best practices & RACI Responsibility Matrix for fleet-wise energy efficiency processes. Head of fleet hull efficiency and performance.I was accountable for steering Energy Efficiency & Performance Improvement, Training & Risk Management. Pivotal in conducting a regular risk assessment on performance projects, highlighted potential risk to stakeholders & team, ensured operational metrics are met. Outcome:- Created “Monitoring, Reporting & Verification (MRV)” Plan: European Union Trades- Worked as a Fleet in-charge of Vessels’ Hull Cleaning Project and Asset Utilization.- Headed IHM (Inventory of hazardous material) Project resulted in creating & maintaining a healthy & safe working environment onboard the vessel- Pivotal in setting up KPIs and benchmarking for projects and processes - Capacity Utilization Project Water Treatment System Tracking, Fleet Daily Reporting Process as well as Data Quality Management from Ship to Shore; conducted Internal Audits (QMS) - Designed and revised the Ship's Energy Efficiency Plan (SEEMP I) & IMO- DCS - SEEMP II - for efficiency improvements- Delivered user onboarding and training of ships’ crew and staff for performance software & ongoing projects- Gathered training requirements for engineers & conducting workshops.- Designed Energy & Performance Tracking Dashboards for top management (VP, CEO) overview- Implemented Benchmarking Tools & Kaizen to gauge vessel performance- Attended extensive user training, improvements & value generation- Helped in removing double reporting & attaining Energy Efficiency Saving

Mumbai Area, India

Process Improvement, Stakeholder management, In-house consulting and team handling.Projects undertaken (Optimization & Transformation):• Big Data Investigation & Optimization: As a Project Focal (Copenhagen, Denmark)• Dry Docking Optimization – Procurements• Fuel balance project- for Maersk line vessels• MSPS (Maersk ship performance system) version upgrade project (whole ML fleet)• Eco-retrofit benefit project (Maersk line vessels)

Mumbai Area, India

Leading & executing projects, end to end, operation execution & performance management, tracking benefits for analyzing profits. Efficiency Improvement, Process handling and support.Projects undertaken:• MSPS (Maersk ship performance system) version upgrade project (whole ML fleet)• “Text reporting tool” development, implementation & testing – In-house consultant

Pune Area, India

Developing Syndicated Market Research Reports and Consulting clients for Energy & Power DomainJob Responsibilities:• Market research, end-to-end syndicated and consulting projects• Demand analysis and vendor share analysis based on strategies and competitive landscape• Market engineering for estimating market size and forecasting• Worked on several research deliverables and consults meeting client expectations• Detailed Industry Analysis: Overview, Market Trends & Forecasts• Verify, cleanse and append sales and marketing database resulting clean data leads to improved • Campaign response and greater ROI for your sales and marketing campaignsSpecialties:• MR & consulting, generating end-to-end Syndicated reports (Chemical,Material,Energy sector)• Complete Industry mapping & tracking, across industry functions & segments• Market survey and forecasting• Demand analysis, vendor share analysis and Competitive landscaping• Collating information from various resources for Business Research• Various practices for converting suspect into prospect customer.

Singapore, Australia, Usa, Panama, Ecuador, Chile, Brazil, Etc.

Core responsibilities:• Officer in-charge for world-wide voyages in foreign going vessels (Tankers -chemical, crude oil, product)• Marine engineering Operations (As an Engineer Officer of Watch (MN) Over 750 KW)• Supervision and execution of cargo operations with timeliness, safety and accuracy in countries namely Singapore, Australia, USA, Panama, Ecuador, Chile etc.

Master Of Business Administration (Mba), Logistics, Materials, And Supply Chain Management, 90% ; Cgpa- 3.53/4

Summer Internship Project - Duration: 8 weeks. Company: MJ Logistics Services Ltd. Project Title: "Process evaluation and efficiency.

Certificate Of Competency, Marine Engineering Operations, Officer Of Watchkeeping

The Merchant Shipping (Training and Certification) Regulation 1997, Govt. Of Great Britain, via. Maritime & Coastguard Agency- SQA

Hnd, Mechanical Engineering - (Specializes - Marine)

Glasgow- Scottish Qualifications Authority

Education record