Eshant Neupane Email & Phone Number

Highgate, Wa, Au

Sydney, New South Wales, Australia

Leadership & Customer Engagement: - Implemented company's safer gambling strategy, fostering responsibility and awareness. - Managed Responsible Gambling processes, providing sensitive support to guests. - Identified signs of gambling problems and delivered solutions with diplomacy. - Conducted welfare checks, responded to time play alerts, and supported employees.Systems, Processes & Compliance: - Conducted assessments of data sources to maintain accurate information on exclusion orders. - Proactively identified and promoted processes to mitigate responsible gambling risks. - Assisted in developing systems and reporting processes to monitor strategy effectiveness. - Ensured compliance with statutory requirements, internal policies, and regulatory standards. - Prioritized personal and team safety, aligning with WHS Management System responsibilities.

Sydney, New South Wales, Australia

- Operate and maintain TAB equipment in manufacturing environments.- Ensure adherence to safety guidelines and procedures during equipment operation.- Conduct routine maintenance tasks and troubleshoot equipment issues promptly.- Perform quality inspections of TAB products to verify compliance with specifications.- Maintain accurate production records and documentation.- Collaborate with team members to achieve production goals effectively.

Sydney, New South Wales, Australia

- Assist and support casino patrons with gaming-related questions.- Promote and enroll guests in loyalty programs or membership clubs.- Handle and resolve customer complaints or disputes related to gaming services.- Collaborate with the casino's surveillance team to monitor gaming areas.- Ensure compliance with gaming regulations and company policies.- Assist in planning and executing gaming promotions and special events.

Butwal, Lumbiniī, Nepal

- Partner Acquisition: Proactively identifying and securing new restaurant and business partnerships aligned with Bhojdeals’ objectives.- Relationship Management: Serving as the main point of contact for partners, ensuring their needs are met and fostering strong, collaborative relationships.- Performance Monitoring: Tracking partner performance and providing actionable insights to drive continuous improvement.- Collaboration and Support: Working closely with internal teams to support partner initiatives and address their needs.- Training and Development: Creating and delivering training programs to help partners maximize their potential with Bhojdeals.- Strategic Planning: Developing and executing strategies to enhance partner engagement and drive business growth.- Market Analysis: Conducting market research to stay ahead of industry trends and inform partnership strategies.- Event Coordination: Planning and organizing events and webinars to strengthen partner relationships.- Feedback and Improvement: Collecting and utilizing partner feedback to refine and improve partnership programs.- Compliance and Documentation: Ensuring all partner activities comply with legal and regulatory requirements.

Bachelor In Information Technology, Major In Network And System Computing, Minor In Software Development

Activities and Societies: | VU Sydney SRG Team Member | VU Future Leaders SCHOLAR (International) |

High School Diploma, Computer Science And Business Mathematics, 3.65 Cgpa

Activities and Societies: | Inter-College Presentation Competition Second Runner-UP | Participant of KIST FAIR 2020 Intra-College.