Eshraela Defensor Email & Phone Number

Philippines

Zurich, Switzerland

Conducting market research.Helping to plan events, projects, and campaigns.Helping to create proposals and presentations.Helping to run social media accounts. Content creation for Social Media.Communicating with clients and maintaining good relations.Reporting on research findings.Lead generationAppointment settingDoing day-to-day administrative.

Document each customer's question or problem as well as theresulting answer or solution.Identifying customer needs and helping customers use specificfeatures.Analyzing and reporting product malfunctions.Responding to customer queries in a timely and accurate way viachat.Inform customers about new features and functionalities.

• Implements and enforces systems, policies, and procedures.
• Completes operations by developing schedules, assigning andmonitoring work, and gathering resources, implementing productivitystandards, resolving operations problems, maintaining referencemanuals, and implementing new.
• Accomplishes staff job results by coaching, counselling, anddisciplining employees.

• Read and evaluate written text for grammatical and typographical error
• Rephrase written text to ensure document structure and content areconsistent
• Ensure project is completed within set time constraints.

• Evaluate teacher’s performance in classes.
• Monitor student’s progress through observing classes.
• Conducting coaching sessions to teachers for further improvement.
• Complete administrative tasks as define and by set deadlines.
• Provide feedback on materials, courses, and lessons to academic andother
• Participate in evaluation process consistent with defined parameters.

• Planning & delivering well structured lessons which engage & motivate students.
• Address all aspects of communication through appropriate instruction that develops each student’s abilityto read, write, speak, and listen in the appropriate content area.
• Manage allotted learning time to maximize student achievement.
• Provide a nurturing and supportive learning environment that encourages student responsibility.
• Improve reading, writing, and speaking skills of students of diverse backgrounds in English; students.should learn English grammar, pronunciation, and conversational skills

• Attracts potential customers by answering product and service question, suggesting information about otherproducts and services
• Resolve product or service problems by clarifying the customers complaints; determining the cause of the problemselecting and explaining the best solution to solve the problem expediting correction or adjustment.
• Skills: Customer Service, Product knowledge, Quality focus, Problem Solving, Market Knowledge, DocumentationSkills, Listening Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
• Monitor team members' participation to ensure the training they are providing is being put into use, and to see ifany additional training is needed
• Manage the flow of day-to-day operations, handle complaints and escalations.

• Teaching correct usage of the English language in oral and written communication.
• Educating students on proper spoken and written use of English to enhance their career options.
• When teaching non-native English students, closely monitor their comprehension and usage progress.
• If necessary, using alternative teaching strategies to help students progress and learn more effectively.
• Establishing an environment that encourages students to learn, increases their interest in.

• Scheduling and coordinating meetings, interviews, events and other similar activities
• Manages staff schedules
• Payroll
• Managing files and Documents
• Managing inventory of assets and supplies, monitoring level of supplies, sourcing for suppliers and submittinginvoices
• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.

• Responsible for monitoring the performance of slot machines, the activity of slot floor and the conditions of thecasino
• Managing machines for adjustment and repair for possible malfunction.
• Planning daily transactions with co-attendants to assist guests and VIPs.
• Respond to guest’s complaints in a considerate, professional and positive manner by showing concern and listeningactively.
• Manage functioning of slot machine coin dispenser and fill coin hoppers when necessary
• Ensures that all slot machines are operable or identified for repair as necessary