Eshwara Krishna - Pmp, Mba, Aws Certified Developer Email & Phone Number

Hyderabad Area, India

• Role: - Project Management and Customer Success Management
• Implemented CipherCloud encryption for SFDC, Successfactors, ServiceNow, Cloud DLP worth over $3 Million for large banks, Insurance, healthcare organizations. Enabled over 7000 users to use the encryption application.
• Lead pre-sales cycle with effort estimates, Scope preparation, SOW preparation, fixed price / T&M Purchase schedule negotiations with customers.
• Project Planning which includes sales debrief before initiation of project, resource allocations, preparation of schedules (using MS Project), identification of risks upfront, planning contingencies, identify.
• Perform stakeholder analysis to create effective communication plan and escalation management
• Communication plan which includes weekly sync up with clients, governance meeting with internal and external sponsors

Hyderabad Area, India

• Role: - Project Manager
• Implemented projects worth over $1 Million for large banks, Insurance, healthcare organizations
• Project Kick-off, Technical workshops, Risk Management, Project Status Reporting, Customer Expectation Management, Scope Management, Schedule Management
• Lead Technical Consultants and Solution Architects teams to review Requirements, Architecture & Design documents
• Customer success initiatives to retain and upsell Role: - Program Manager, CipherCloud Seasonal Updates for SFDC
• Lead DevOps process for CipherCloud patching for SFDC Manage and Monitor QA testing Triage bugs with DEV team Monitor DEV team for fixing bugs Release Management Delivery of builds to customersRole: - People Manager

Hyderabad Area, India

• Implemented service transition projects worth over $2 Million for large manufacturing, FMCG, healthcare organizations
• IT support transition from client to Genpact which includes creation of transition cost proposals for IT infra, man powers costs, tools development and its costs, development of VOIP solution and project management to.
• Project Management for deployment of tools & technologies for various Business Processes
• Risk assessment and Mitigation plan preparation.
• Monitor & Control project scope, Schedule
• Perform quality control will the help of unit, integration, system and user acceptance testing for all systems & applications

Hyderabad Area, India

• Role: - Service Transition Project Manager – Avaya Operations Services – 10/2011 to 09/2013Designation: - Principle Software Engineer
• Project Management involving Implementation, cutover, Day1 to Day2 transition management of UC & CC Avaya applications for major customer like NYSE, IBM Australia, Robert Bosch LLC, Salmat
• Responsible for contracting resources for implementations & support
• Monitors & control project Scope, Schedule, Risk and Quality.
• Responsible for coordinating efforts of the company, customer and third party vendors as well as assure that integrated software and hardware solution is provided to meet the customer's needs. Includes responsibility.
• Monitor & achieve metrics and SLAs

Pune Area, India

• Role: - Lab Manager – Avaya R & D Offshore Development CenterDesignation: - Systems Administrator
• Installation, configuration and administration of Cisco Routers, Extreme / Catalyst Layer 3 switch’s
• Design & Install Lab environment for CAD, ACP, T3IP, Spice@I55, SMBS development & testing of G700, G350, G450, G250, S8500, S8500C, S8700, 46xx Avaya IP phones, 96xx Avaya Spice phones.
• Installation of RHEL AS 4, Windows 2003 Server, DHCP Server, LDAP Server and Various Avaya, Avaya-Tenovis tools requires for the purpose of development and testing.
• Installation, configuration and administration of IBM x Series 345, Compaq Proliant ML 370 Servers, IBM Total Storage FastT 600 Turbo SAN.
• Configuring Avaya & Cisco Access Points for connecting Various Spectralink Handsets.

Mumbai Area, India

• Network / System Administrator in the cadre of Direct Recruit Administrative officer, recruited through an All india written examination.A PSU enterprise dealing in Non-life insurance business with 1000 offices across.
• Network infrastructure Installation, configuration project
• Active Directory, IT security policy Implementation project for the Mumbai region.
• UPS system procurement and installation project for all the branches under Mumbai region.
• Insurance Software implementation project for Mumbai region.
• Data Centre Installation, configuration project for insurance applications and backup devices for Mumbai region.

Mca, Computer Science

B.Sc, Maths, Physics, Electronics

Master Of Business Administration - Mba, Marketing, 1St Class