Esin Eraslan Email & Phone Number

Melbourne, Victoria, Australia

Bed Bath N' Table benchmark is high so I aim to deliver the ultimate service experience instore. I have satisfied the customers' needs and matched their bed quilts to their liking. I've learnt to understand customers and hear what they want and give them the best alternative to what they would see the first thing in the morning, and the last thing at night. I haven't learnt how to do customer orders through the phone and in person and made sure they got their product from another store at a relied timeframe.

Melbourne, Australia

Moonee Ponds

Moonee Ponds

I got hired at a retail store named Kookai which was located in the CBD with a signed contract as a Christmas casual (which had carried out for 3 months). As being a part of the; , I have gained different skills to having a better experience in the retail industry.•Customer service•Welcoming customers into the store•Money handling•Working at a fast and appropriate phase •Got things done on time•Stocking up •Folding clothes •Helping customers decide for specific occasionsPersonal Achievements & Interests•Increased sales by 40% by upselling to customers •Kept up-to-date with everything around the work store •Demonstrated strong communication skills verbally and in a written form. Example: Hospitality wise upgraded for a larger size on coffees & meals. Retail wise showed the customer matching outfits or fragrances for a specific occasion they might be going to•Increased the loyalty and satisfaction of existing customers•Developed new ideas•Solved day-to-day problems with customers having any complaints.; Promoting awareness of educational issues August 2010Responsibilities: Explaining young adolescences of both genders the social and emotional impact of growing up into teenage years.•Self-awareness recognise and manage emotions•Social awareness develop care and concern for others•Responsible decision making understanding and applying decision making skills•Relationship skills establishing positive and respectful relationships; building trust adultery relationships.Help feed the Homeless All throughout this year (2016)Responsibilities: Helping the homeless giving them a free dinner every Tuesday night on Flinders Street in the city.

Working at 8th Nerve Café, I have gained independence skills and working at a fast phase due to how busy the café shop was. •Coffee making•Taking food out to customers•Cleaning/mopping floors•Customer service•Washing dishes; I've learned many skills, tips and knowledge about the retail life. I used my techniques to grow a stronger experience within this retail shop. What I've learnt most about was how to make dresses and other clothing designs fit on all types of women. •Measuring bust/hips/waist •Appropriate advice given to customers

Within my time as an employee at McDonalds, I've achieved many skills and knowledge about working in a hospitality workforce. Importance skills & knowledge:•Customer service •Handling money•Appropriate manners to both crew members and customers•Maintain workplace safety rules•Learnt about OH&S •Safety hazards•Stocking up•Closing the store (on late night shifts)•Upselling meals to customersCoffex Coffee (; )Within the time I had as an employee at Coffex Coffee's, I have showed my previous experience skills from working at McDonald's which made it easier for me to work in hospitality and handling foods.

Bachelor Of Laws - Llb, Law

Victorian Certificate Of Education (Vce)

Bachelors Of Commerce, Business And Law

Bachelor Of Law, Business & Criminal Law

Bachelor Of Laws - Llb