Eskiel Hui Email & Phone Number

Reading, England, United Kingdom

• IT DELIVERY MANAGER -
• Define project scope, develop plans, monitor progress using Microsoft Project and ensure timely delivery.
• Act as the primary contact for stakeholders, facilitate project meetings, communicate expectations and manage project dependencies.
• Identify and track risks with RAID logs and conduct post-project evaluations.
• Oversee project budgets, ensure financial compliance and report financials to senior management.

Cardiff, Wales, United Kingdom

• Conduct as-is business process analysis to identify areas for improvement through process automation.
• Propose solutions to stakeholders and senior colleagues through to-be process analysis.
• Automate the data ingestion of placement students' response to SharePoint and MS Teams improving operational efficiency.
• Maintain, troubleshoot and improve web applications.

• Helped STEM related workshop in classroom settings, explained complex technical ideas to children using simple terms.
• Designed and developed different activities in Minecraft Education for a Wales Curriculum project to promote STEM.

Hong Kong

• Client servicing (B2B), sales support and project coordination in the shipping industry, answer global customer inquiry, provided quotations and after-sales service.
• Built client relations and maintained customer satisfaction.
• Liaised with internal and external stakeholders from UK, CN, IN, GR and AE to ensure effective execution and smooth operation.
• Planned, executed and optimised efficiency of operations.

Hong Kong SAR

• Addressed customer service inquiries
• Handled customers' betting orders
• Provided administrative support for the Sales and marketing team

• Gathered feedback from guests or patrons in order to ensure satisfaction with both food and service
• Settled bills and kept records
• Helped re-design menus

Master Of Science - Ms, Computing And It Management

• Developed a secure web application using Python and Javascript • Learnt the processes required to create explanations of data and.

Bachelor Of Arts - Ba, Industrial And Product Design

• Developed a wide range of knowledge and skills such as prototyping and model making process, computer aided design and production.

Gcse, A-Level

Activities and Societies: . • CCF - Navy Cadet • CCF - Corp of Drums • Boarding House vice captain • Tennis 1st team captain • Hockey 3rd.