Eslam Afifi Email & Phone Number

Dr. Eslam is a highly skilled CX Leader with over a decade of experience working with medium to large organizations. He is an expert in using data-driven insights to inform and improve the design and development of products, services, and experiences, with a goal of creating engaging and exceptional experiences that exceed customer expectations.With a proven track record of driving business transformation, Dr. Eslam has a passion for leading and implementing sustainable change that generates real results. His area of expertise lies in designing personalized omni-channel experiences that leverage emerging technologies such as artificial intelligence (AI), automation, and digital innovation.Currently, as the leader of CX, Data, and Insights at legalsuper, Dr. Eslam has a strategic role in driving the organization's customer-centric agenda. He brings his wealth of experience, expertise, and a keen focus on innovation to the table, enabling him to provide tailored solutions that help to achieve organizational objectives and drive measurable success.