Eslam Bioud Email & Phone Number

Kuwait

Assumed responsibility for managing one of the three primary teams within Pharmazone's Customer-Centric Contact Center Department. Oversaw sales and operations processes, staff development, and conducted professional business analysis to drive performance improvements.

Kuwait

Pharmazone became a leading name in the pharmaceutical field one of the biggest and fastest-growing chains in Kuwait. Working in Customer Centric Contact Department as a 4CsD Sales Senior with responsibility of team training and development to provide a professional workforce Management.

Asyut, Egypt

Abdin Pharmacy is a well-established pharmacies chain covers all Egyptian governments .Experience Brief:Manged 22 team members. leading to significant sales growth , with a powerful strategy based on customer centricity. Manged number of process and operations including Sales , Purchasing , Customer Service , Marketing and Staff Management.

Sohag, Egypt

One of the leading pharmacy chains in Egypt . Got responsibilities to supervise all pharmacy operations including a professional people management experience.

Kuwait

Pharmazone is one of the leading pharmaceutical companies and considered the biggest and fastest-growing pharmacy chain in Kuwait.- Worked as Retail Contact Center specialist managed Pharmazone Customers Complains, medications Orders and E-Commerce. - Worked As "Team Trainer" conducting several training covering selling skills , Business Etiquette and other relevant topics.

The Technology Innovation and Entrepreneurship Center (TIEC) aims to drive innovation and entrepreneurship in ICT for the benefit of the national economy. The centre has been launched at Smart Village on Monday 27th of September 2010.I delivered Ideation Curriculum, Entrepreneurship Principles & Innovation Techniques to students from numbers of Egyptians Universities through TIEC projects.

Asyut Governorate, Egypt

Sahel General Hospital is one of Egyptian Ministry of Health Central Hopspitals. I delivered Medical Training to all health care professions including (Physicians, pharmacists & Nurses ) on career-related skills and knowledge.

Heliopolis , Cairo , Egypt

*Worked as hospital pharmacist with a mission of medications dispensing for in-patients .*That year provided me with a unique experince of being a solidar-pharmacist during my miltary service period that activated my abilities to work efficiently under a real stress and got a skill of dealing with difficult & different people .

Asyut City, Asyut Governorate, Egypt

Worked as "Recruitment and Communication officer" at Assiut career development Centre (Assiut CDC) , dialling with partners in field of sponsoring the centre projects and providing a job opportunities for centre clients.

* Joined as a Part-time Medical Representative within a (PTP programm) with a full experince of professional sales related skills , attitudes and knwoledge of sales techniques and medical background .

* Got a summer internship as Professional Sales Representative in "SANOFI" - Future Access program .* Awarded as Upper Egypt best trainee .