Eslam Elshayeb Email & Phone Number

Giza, Al Jizah, Egypt

Cairo, Egypt

• Listen to customers’ needs, reword issues, and document them on the repair order.
• Conduct a walk-around inspection and perform a test drive if required to verify the customer’s concerns.
• Examine service schedules and check for any outstanding replacement items in previous service records.
• Provide a detailed explanation of jobs to be carried out on vehicles and technical justification for additional vital repairs with estimated cost and delivery time and obtain approval from customers.
• Ensure timely delivery of vehicles by following up with workshop controllers and technicians and keeping customers informed of job progress.
• Examine vehicle history and maintenance records for clarification of warranty coverage, including provisions and exclusions.

Cairo, Egypt

* Consult with the customer on the vehicle's status following the accident.* Assist customers with insurance company-related actions and paperwork.* Estimate Body & Paint repair quotations for accidents to negotiate with insurance companies to evaluate necessary parts and labor.* Report quotation results to customers after consulting with the insurance.

Egypt

Beni Suef, Egypt

Bani Suwayf, Egypt