Retail Sales Supervisor
Current Agree with the District Sales Manager volume & sales targets for each of the sales routes and communicate to all sales staff. Conduct daily de-briefing sessions with all salesmen. These meetings must include a review of all key measures included in the Key Performance Indicators report and the outstanding report. As a result of these meetings, all salesmen will be supplied with an action plan to improve performance. Prepare route plans for all routes under my control & confirm customer service frequency with the salesmen. The call frequencies, as well as the daily route plan, are key to maintaining the levels of customer satisfaction demanded by the company. Planning of all holidays and relief cover to ensure continuity of agreed customer service standards. Provide on-the-job training by accompanying Down the Street salesmen on their sales vans. Accompany salesmen four days each week. Responsible for the planning of my route rides on a period basis using the attached planning form and supplying my manager with a copy the week prior to the start of the period.