With a proven track record in digital transformation and product management, I have accumulated over 10 years of experience leading strategic initiatives across the telecommunications, financial services, and e-learning sectors. My career began at Vodafone, where I built a strong foundation in customer experience and quality management. I further expanded my leadership capabilities at NTRA, Etisalat UAE, and Tabby, overseeing large-scale digital channels and contact center operations for top-tier companies in the MENA region.Currently, as a Key Account Manager at ENTLAQA, I specialize in delivering comprehensive Learning Management System (LMS) solutions, managing complex projects, and spearheading digital product development. My focus is on enabling organizations to drive innovation, optimize operations, and implement scalable e-learning strategies that foster growth and efficiency.Core competencies include:Digital Transformation & Strategy ExecutionE-learning Platforms & LMS IntegrationEnd-to-End Project ManagementProduct Development & Lifecycle ManagementCustomer Experience OptimizationStakeholder Engagement & Cross-functional LeadershipI am dedicated to leveraging technology to empower organizations in their digital journeys, and I am always open to connecting with industry professionals to exchange insights and explore collaborative opportunities.