▪ Handling & Managing Bill Cycle Review Meetings.▪ Handling & Managing Bill Cycles activities ▪ Full Support for different BSCS iX billing system s which operate on Unix/Linux OS▪ Develop workarounds and propose long term Solutions for production problems where applicable to ensure minimum impact on the business for known system problems▪ Develop/implement health checks for production problems to ensure proper operation and on-time alerting.▪ Provide consulting to system users to work out business complex scenarios to maximize user awareness and proper system usage.▪ Assure of customer data and production information confidentiality▪ Handle and prioritize problems and requests of system users to ensure TTs are solved within their relevant service level agreements (SLAs).▪ Ensure the day by day operation of WEDO [ETL], FMS and BSCS applications ▪ Investigation in all escalated cases regarding the supported applications▪ Analyzing the data of the different revenue flows (MSC, CCN, GGSN, SGSN, ISP, Etc.)▪ Insuring accurate CDR manipulation, processing and unified customer profile on all integrated systems

we are Responsible for BSCS support of France Telecom affiliatesResponsibilities:  Environment installation and support Database administration Solution implementation  Translating business needs into technical implementation Configuration management: Controlling source code of non kernel modules using Clear Case configuration management tool.Technical environment: Solaris 9/oracle 9g/plsql/BSCS8Tools: Serena/Clear Case/toad 9.6 for oracle

work as Billing & System engineer