I hold a group-level title that enables me to actively participate in Security strategic decisions and contribute to group-wide projects. My role encompasses a wide range of responsibilities aimed at mitigating cyber threats and enhancing security measures.Key Responsibilities:Developing Security Strategies: Crafting and implementing robust cyber security strategies to protect Vodafone’s digital assets.Conducting Risk Assessments: Performing regular risk assessments and vulnerability analyses to identify and address potential security threats.Designing Secure Architectures: Creating and maintaining secure network architectures in compliance with industry standards and regulations.Providing Training and Awareness: Educating employees on cyber security best practices and emerging threats through comprehensive training programs.Collaborating Across Teams: Working closely with IT, legal, and compliance teams to align security initiatives with business objectives.Monitoring Threat Intelligence: Staying ahead of emerging cyber threats and trends by monitoring and analyzing threat intelligence.Ensuring Compliance: Ensuring adherence to relevant laws, regulations, and industry standards, such as GDPR, ISO 27001, and NIST.Offering Technical Expertise: Serving as the go-to expert for all cyber security-related matters, providing guidance and support to team members.

1. Ensure Secure Agile Development Standard • Plan, design, implement and evaluate security-focused tools and services including project leadership roles to Vodafone developed applications.• Developing an automated security framework for robust deployment tools and processes, leveraging various scripting languages and open-source solutions.• Defines Secure by Design blueprints, patterns and design principles• Evaluate and recommend new and emerging security products and technologies to enhance Vodafone Secure Development Life Cycle (SDLC).• Evaluate, Design, Implement full security components for Vodafone CI/CD pipelines.• Provide consultancy and manage security requirements and provide them with recommendation, HLD, LLD and owns the implementation of security tools.• Responsible for delivering technical presentations, (POCs).• Ensure VF-EG IT services follow latest security standards through the development life cycle2. Automation of Compliance and vulnerabilities scans • Contribute to the implementation of automated compliance and vulnerabilities scan mechanism• Develop and implement software tools to monitor the Security systems and to provide useful statistics, Trend Analysis using Historical data to capture the Subscriber behavior/Profile across different seasons and occasions.• Study the effect of new service/promotion on systems security.• Generate Weekly, Monthly Report to Keep Track on Security KPI.• Study of new Security Systems / Tools or Features.3. Infrastructure security • Maintain Containers and Kubernetes/OpenShift security best practices.• Participate in design/implementation session for public and private infrastructure technologies.• Maintain deep Knowledge of computer networking and infrastructure systems.• Assure latest security measures are applied on different infrastructure technologies (virtualization, containers, Infrastructure as Code (IaC), ..)

Cloud Security lead: -With the combined efforts of our team we are currently building Vodafone Egypt Public Cloud Security portfolio and securing Vodafone’s different cloud offering (IAAS, SAAS, PAAS)-Providing Security technical consultation/Architecture/Design/Implementation for Vodafone Enterprise customersVOIS Account Security Lead: -With the combined efforts of our team we are building/planning VOIS Egypt full network security profile.-Implementation of different security components for VOIS Egypt (Firewalls, IPS, WAF, Proxy,..)

Performing analysis of network security needs and contributes to design, integration, installation of hardware and software for Vodafone Egypt IT/Private Cloud/Public Cloud/Enterprise Unit. Design and implement scripts using python to automate configuration changes and implementation.Security Automation:-Communication Matrix Automation: To avoid the repeated daily tasks to open L4 firewall access on different firewalls. I designed and implemented a python tool to create the required configuration for firewall policies inducing addresses creation/check, routing checks, zoning checks and create the policy. it works for top firewalls vendors Fortinet, Netscreeen and SRX. The script helped to minimize the SLA required for each connectivity from average 2 Hours to 10 minutes plus avoiding the human mistakes.-Cloud Automation tool: using python, I participated in the project to automate the network, security and system configuration to create VMs for public users without human intervention.

Job responsibilities:• Implementing configurations on different security nodes. • Installing new security nodes (implementation and integration with other network systems).• Security nodes SW and HW upgrades.• Implementing IPsec VPNs on various types of firewalls. • Hands-on experience in different security devices from various vendors:- Juniper Netscreen Firewalls SSG-550M , ISG-1000 , ISG-2000 & NS-5200 - Juniper SRX Firewalls SRX 240 , 3600 & 5800- Fortinet firewalls FG 310B , FG 620B , FG 1000C , FG 1500D & FG 3700D- Cisco Firewall ASA 5520. - Juniper SBRAccomplishments:- LTE Automation tool: using python, it generated the required configuration on SRX and Fortigate FW decreasing the SLA from 3 days to 1 hour.- Configuration tool: using python, the tool gets the required action from administrator and create the required configuration of all related devices simultaneously.- Cloud Automation tool: using python, I participated in the project to automate the network, security and system configuration to create VMs for public users without human intervention.

The Network Operation Center (NOC) have three main roles:1. to ensure maximum possible service availability and performance2. to provision customer network services on core equipment3. to provide support services for Engineering and other technical teams Duties and Responsibilities:• Fault handling and escalation (identifying and responding to faults on Core network,liaising with 3rd party suppliers, handling escalation through to resolution).• Provisioning (IP assignment, core network configuration, monitoring and graphing for collocation),leased lines, customer backup and other customer network services).• Facilities maintenance (monitoring and management of air-conditioning, UPS, generators, powerusage, running health and safety and housekeeping checks at TE POPs).• Facilities provisioning (installing racks, setting up power, installing ethernet, fibre and consolecabling.• Development of knowledge and skills in network and system administration.• Tier 3 Support for co-location, customer backup network and ISP services.• Participate in a 24x7 call-out rota if required.

Job responsibilities:• Managing and scheduling customer changes worldwide.• Ensuring the professional and successful implementation of customer (and network) change management through a comprehensive risk assessment and feasibility analysis that will ensure customer satisfaction.• Risk evaluation and Feasibility Study.• Change scheduling.• Point of contacts for queries and escalations concerning change management.• Mastering the changes done on live connections in terms of coordinating the changes with all the involved entities.• Involve in proactive actions to arrest the chronic issues before releasing the change on customer/Orange connection.• End-to-end ownership of all orders directly received from sales (Pure IPVPN bandwidth changes) accountable for meeting the Target Delivery Date (TDD)• Request configurations from VPO, ICM and AGN teams• Make all the pre checks before the change window time• Guide the field Engineer for all scheduled change activities• Make all the post checks after the change window time• Check with the customer that his application is running with no problems.• Send success report to all involved entities after the completing the change• Document RCA Reports for failed changes.• Lead conference call with Customer & all involved parties.• Initiate, manage & lead CAB (Change Advisory Board) meetings and create a post meeting report on the minutes and decisions taken.

Orange is one of the world's leading telecommunications operators with sales of 41 billion euros for 2013 and has 161,000 employees worldwide, including 101,000 employees in France. Present in 30 countries, the Group has a total customer base of more 236 million customers.Orange Business Services is one of the world leaders in providing telecommunication services to multinational companies with a presence in 220 countries and territories.Duties & responsibilities -SITA DCSC Incident Management Specialist:• Provide a professional technical network support for the WAN & LAN network problems in nearly a 166 countries for SITA Airlines customers. • Supporting Airport Hub accounts and maintaining its connectivity to be operational 24/7. • Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. • Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams [TELCO teams, NPE, IPE…etc]. • Provide timely updates to customers about the progress of problem resolution according to incident severity and urgency. • Perform technical escalations to different teams in line with company procedure and service excellence policy.• Perform the management escalations in line with company procedure and service excellence policy. • Obtain and document a valid Reason for Outage (RFO) when applicable before getting agreement for incident closure. • Compiling reports and auditing & equally and fairly distributing workload. • Accept and action first level of escalation. • Document all troubleshooting and case management actions. • Ensuring all SLA agreements with the customer is being met. • Monitoring, reporting and ensuring all team KPI's are being met.

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