Eslam Shaaban Email & Phone Number

London Area, United Kingdom

Nw10 7Fy

• Communication strategies: Building and maintaining strong relationships with production personnel, crew and third party companies via SaaS; managing the sales cycle from post production to finish using various closing sales techniques; managing production customers’ requirements from the start, through to completion; Participate with broadcast/media exhibitions and conferences; manage AWS S3 Bucket for material storage and share cloud-based software system (EditShare FLEX) for the global teams to edit and collaborate; implement clear guidelines for proper communication within the teams.• Production Duties: Oversee the production process and drawing up a production schedule with regards to assets and equipment used; liaise with senior management on how to best deploy equipment in support of evolving shooting and filming requirements; managed minimum of 11+ projects each year while maintaining adherence to budget, skilled with time management, I manage 22 international offices requirements; preparing and submitting reports and technical quotations; assist with the investigation of production problems, analyses root causes, and suggest solutions; advising clients on each territory where they should seek coverage and providing an overview of any issues that may occur in the Live-Feed process (Solution finding).• Asset Management Duties: ATA Carnet submissions with London Chamber of Commerce; analyse pertinent data to create and distribute periodic reports on Company-owned assets to maximize fleet utilization, manage cost of ownership challenges, and develop appropriate CAPEX spend; AWS S3 bucket implementation/maintenance for the data and assets stored on the cloud; participate & provide input to capital budget development; offer recommendations for procurement and disposal of rental equipment in collaboration with purchasing manager, promo manager.

London, England, United Kingdom

- Responsible for providing technical support to company staff and filming crew through telephone, email and face-to-face support.- Working closely with TX, MCR and other departments to conduct our workflow start to finish.- Liaise with senior management on how to best deploy equipment and hardware's in support of evolving shooting and filming requirements.- Maintain an internal audit to verify the records of material held is precisely matching with our record sheet.- Maintain and manage an effective contract database, ensuring notice is giving to relative departments upon the beginning of software updates and the ending of all contracts.- Monitor product standards, material ingested and implement quality control programs.- Coordinate with third parties and vendors for material liquidations and asset disposals.- Work with managers to implement the company’s policies and goals.- keep an accurate record of equipment held, along with its location and status.- Following up with faulty equipment and ensuring its record on the FER system.- Liaise with Engineers dept and follow none working equipment protocol.- Work alongside with external providers to prepare the needed logistics for up and coming events.- Evaluate (unserviceable/ defective) returned items for repair and eventually ordering the needed parts and performing full registration in the system according to evaluation.- Oversee the production process, drawing up a production schedule with regards to equipment and software used.- Ensure that the production equipment is cost-effective and draft a timescale for the task assigned. - Estimate costs and sets the quality standards with regards to hired equipment from third-party providers and vendors.- Monitor the production equipment and hardware deployed functionality, processes and adjust schedules as needed.- Liaise among different departments, suppliers, managers, and other colleagues.

Templer Ave, Farnborough Gu14 6Fe

• Working in a team of finance experts to provide customers the best solution that suits their needs.

Sloan Street - London

1- Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster brand loyalty.2- Drive and achieve individual and team objectives and using CRM system for clients relations.

Clapham Junction - London

1- Making banking simple, personal and fair, by offering straightforward services, supported by a great range of products.2- Building meaningful relationships with our customers, and working with colleagues to look after their day-to-day and long-term needs.

Baker Street

• Responsible for the management of a large retail consumer electronics store. • Ensuring communication bridges are initiated and upheld between CS and the rest on the team.• Driving solutions to improve customer experience and performance with our online services.• Proactively manage large scale customer-impacting issues whether in-store or online.• Preparation of documentation for Monthly CS Retail Calls.• Accurately pack and ship our customer orders to ensure we meet customers' high expectations.• Responsible for online sales on the company’s website and online marketplaces and ensuring all prices are up to date in line with current market values. • Conducting market research for new products and offers. • Making sure to build and maintain strong relationships with customers. • Continuously seeking opportunities to innovate and improve the company experiences.• Creating a work environment of teamwork and lateral service so that the needs of our customers and each other are met.• Protecting the privacy and security of our customers and my fellow employees and the company’s confidential information and assets.• Building relationships with high net worth individuals• Managing and monitoring the performance of employees.• Ensuring the smooth running of basic transactions.• Making sure and anticipating the fulfillment of each customer need.• Making a decision regarding work performances and policy updates and updating my team with the new policy and products.

Baker Street - London

• Listening to customers’ requirements and presenting appropriate products for their needs. • Maintaining and developing relationships with existing customers in person, via phone and email.• Calling to arrange meetings with potential customers and responding to incoming calls and inquiries.• Negotiating the terms of agreements and closing sales.• Liaising with suppliers to check the progress of existing orders.• Checking the quantities of goods on display and in stock.• Recording sales and order information and sending copies to the sales office.• Gaining a clear understanding of customers businesses and requirements.• Attending team meetings and sharing best practices with colleagues.• Creating detailed proposal documents often as part of a formal bidding process which is largely dictated by the prospective customer or client.

Alexandria - Egypt

• Nominated team leader for a team of five people responsible for selling credit cards and personal loans. • Promoting and selling financial products and services to customers.• Using a computerised system to update account details.• Dealing with general enquiries.• Dealing with account holder face to face, over the phone or via email. • Helping customers with their credit/debit cards and personal loans inquiries• Checking the customer debit and credit card statements• Cashing applications and statements.• Working with both corporate and private customers, while sometimes working in regional or head office.

English Literature, English Language And Literature/Letters

ESOL (English speakers of other languages) academically achieved my certificate from Trinity College Kings Cross with an excellent grade.

None Certificate, Electric Cars: Technology, Part Of Professional Certificate

Activities and Societies: Electric Vehicales - EVS Electric cars are more than a novel means of mobility. They have been recognized.

Bachelor'S Degree, Tourism And Travel Services Management, Pass

Activities and Societies: A very much in depth understanding about what tourists need. In focus with Tourism studies and on how we can.