Eslam Wahba Afify Email & Phone Number

France

- Improved customer satisfaction on resolved cases.- Resolved client escalations, identified product defects, and implemented development initiatives.- Developed support revenue-generating services. Services included IT infrastructure and RF HUB managed services, custom reporting, and ACTIA reporting - Manage a team of specialists in VSAT engineering that provide Tier 1 & Tier 2 high-level support for Defense HUB operations.- Handling all RMA processes

Egypt

•Manage the Military NOC for operating all communication serves and RF satellite communication related to the TIBA military Satellite (KA-Band).• Design L2 over L3 serves, network serves solution and security roles. • Perform Telecommunication serves IP call, E1 back haul, video conference and data transfer over satellite system.•Troubleshoot for IP Network system issues. • Provide Technical support for satellite systems,• Manage the iDirect Defense HUB operations under iDx… Show more •Manage the Military NOC for operating all communication serves and RF satellite communication related to the TIBA military Satellite (KA-Band).• Design L2 over L3 serves, network serves solution and security roles. • Perform Telecommunication serves IP call, E1 back haul, video conference and data transfer over satellite system.•Troubleshoot for IP Network system issues. • Provide Technical support for satellite systems,• Manage the iDirect Defense HUB operations under iDx 4.2.2 (Transec network); support for all the Defense/Military network.. Configuration for iDirect 9350 and 950 remote terminals. • Troubleshoot for satellite networks issues.• Configure all satellite networks elements.• Setup & Operational of OTM, OTP, MP, FAW, and FIX Terminals.• Setup & Operational of Navy terminals Dual & Single Antenna• Update the project progress to ACTIA France team and Egyptian Defense/Military.• Follow up the daily/weekly/Monthly Activities between Signal Corps. And ACTIA France. Show less

Egypt

System Engineering Manager • Chairman procurement committee.• Manage procurement light current devices & networking from local/foreign markets.• The administrator of the RFQ'S.• Reviews installation for the networking and light current devices.• Director Managing in the field of Security Cams & Fiber Network & Wireless Network. • Installation and Maintenance CCTV Systems- DVR Systems - Fiber Networking Systems.• Design and Installation VOIP Systems Using Fiber… Show more System Engineering Manager • Chairman procurement committee.• Manage procurement light current devices & networking from local/foreign markets.• The administrator of the RFQ'S.• Reviews installation for the networking and light current devices.• Director Managing in the field of Security Cams & Fiber Network & Wireless Network. • Installation and Maintenance CCTV Systems- DVR Systems - Fiber Networking Systems.• Design and Installation VOIP Systems Using Fiber Transmission Media Network.• Design and Installation wireless Network Systems for linking sites. Site Engineer at Egyptian Air Defense• Civil work in the site by linking the equipment by using a wireless network, UTP and coaxial.Cable as a transmission media. • Maintain the generators that work with the equipment. Show less

Cairo, Egypt

Doctor Of Philosophy - Phd, Computer Engineering, E

Activities and Societies: Network security and cryptography

Master Of Engineering - Meng, Network Security

Ccsp, Computer And Information Systems Security/Information Assurance, Pass

CCNA CCSP

Bachelor Of Engineering - Be, Electrical, Electronics And Communications Engineering, Very Good

Bachelor Of Engineering - Be, Communication Sciences, Very Good