Eslam Emary Email & Phone Number

Egypt

• Responsible to grow SME customers by acquiring quality new to bank and develop the relationship to win a maximum share of wallet.
• Collaborate effectively with key working partners such as credit, product, compliance, collections etc.
• The understanding working capital cycle of clients & to recommend appropriate account plans and credit facilities products in line with banking credit policies.
• Building and maintaining healthy business relations with high-net-worth individuals and corporate clients for business loans.
• Keeping relationships with the existing customers and providing them top-up loans as per the requirement.
• To get references from the existing customers to generate new business.

Egypt

• Greet customers and ascertain what each customer wants or needs.
• Maintain knowledge of current sales and promotions.
• Maintain records related to sales.
• Recommend, select, and help locate or obtain merchandise based oncustomer needs and desires.
• Answer questions regarding the store and its services.

Egypt

• Answer incoming calls and respond to customer’s emails.
• Management and resolve customer complaints.
• Identify and escalate issues to supervisors.
• Document all call information according to standard operatingprocedures.