Eslam Emary Email & Phone Number

Egypt

• Responsible to grow SME customers by acquiring quality new to bank and develop the relationship to win a maximum share of wallet.• Collaborate effectively with key working partners such as credit, product, compliance, collections etc.• The understanding working capital cycle of clients & to recommend appropriate account plans and credit facilities products in line with banking credit policies.• Building and maintaining healthy business relations with high-net-worth individuals and corporate clients for business loans.• Keeping relationships with the existing customers and providing them top-up loans as per the requirement.• To get references from the existing customers to generate new business.• Keeping a relationship with the existing customers and source cross-sell products like Investments, Mortgage-Backed Business finance, Auto Loans etc.

Egypt

• Greet customers and ascertain what each customer wants or needs.• Maintain knowledge of current sales and promotions.• Maintain records related to sales.• Recommend, select, and help locate or obtain merchandise based oncustomer needs and desires.• Answer questions regarding the store and its services.

Egypt

• Answer incoming calls and respond to customer’s emails.• Management and resolve customer complaints.• Identify and escalate issues to supervisors.• Document all call information according to standard operatingprocedures.