Eslam Riad Email & Phone Number

Cairo, Eg

El Sheikh Zaid, Al Jizah, Egypt

Develop plans aimed to improve the collection volume.Transferring defaulters to the Legal Affairs Department.Submit all required reportsMonitoring customer accounts to identify overdue paymentsFollow up on customer collectionsFinding and contacting debtors to arrange debt payoffsKeeping accurate records and reporting on collection activityMonitor accounts to identify outstanding debtsInvestigate historical data for each debt or billFind and contact clients to ask about their overdue paymentsTake action to encourage timely debt paymentsProcess payments and refundsResolve billing and customer credit issuesUpdate account status records and collection effortsReport on collection activity and accounts receivable status

Qesm El Doki, Al Jizah, Egypt

Collections Specialists are responsible for many duties during a typical workday. A job description for a Collections Specialist may contain the following duties and responsibilities:Monitor the firm’s accounts receivable and identify overdue accounts.Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.Use credit bureau data, post office information, internet searches and other tools to try to locate customers who have moved or changed phone numbers.Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.Resolve customer issues and complaints concerning billing.Submit regular reports on the status of unpaid accounts and any repayment progress.

Cairo, Egypt

Hiring, training, supervising, and evaluating employees.Preparing employee work schedules.Addressing employee disputes, questions, and concerns.Ensuring all staff adhere to safety standards, company policies, and procedures.Managing and accounting for all money-handling procedures.Ordering, recording, and managing inventory.Ensuring the shop is adequately stocked, clean, and visually appealing.Motivating employees to reach sales goals and provide excellent customer service.Handling customer complaints