Eslam Zein Email & Phone Number

Responsible for the Eastern Saudi Arabia, Bahrain and Oman.

Cairo, Egypt

- Successfully managed and led a team of 12 trainers, providing product training and facilitating professional development for retail salespeople in Egypt.- Implemented effective in-class and virtual training programs for the sales team and OR Accounts Salespeople, resulting in 5% increase in our market share across the retail channels in (Q2 2023).- Conducted Train-the-Trainer sessions and delivered full product and sales skills training to the team.- Provided regular updates on… Show more - Successfully managed and led a team of 12 trainers, providing product training and facilitating professional development for retail salespeople in Egypt.- Implemented effective in-class and virtual training programs for the sales team and OR Accounts Salespeople, resulting in 5% increase in our market share across the retail channels in (Q2 2023).- Conducted Train-the-Trainer sessions and delivered full product and sales skills training to the team.- Provided regular updates on training outcomes and accomplishments to Samsung Egypt HQ.- Designed and executed innovative training plans for the Galaxy Z Fold3 and Z Flip3, contributing to successful market penetration in the high-end segment. - Developed and delivered a comprehensive local production launch training program, equipping the field force with the necessary knowledge and handling FAQs effectively.- Took initiative in enhancing the soft skills of the field force team, delivering 100 learning hours through an in-house training program. Show less

Cairo Governorate, Egypt

Responsible for: - Monitoring team performance and reports. - Assisting & listening to team members' feedback and resolve any issues or conflicts- Discovering training needs and provide coaching. - Delegating tasks and set project deadlines. - Overseeing day-to-day teams' operation and performance. - Conducting regular performance evaluation - Creating a healthy and motivating working environment and atmosphere. - Developing a well-designed and motivating… Show more Responsible for: - Monitoring team performance and reports. - Assisting & listening to team members' feedback and resolve any issues or conflicts- Discovering training needs and provide coaching. - Delegating tasks and set project deadlines. - Overseeing day-to-day teams' operation and performance. - Conducting regular performance evaluation - Creating a healthy and motivating working environment and atmosphere. - Developing a well-designed and motivating evaluation program.- Conducting in-house training for the sales team Show less

Cairo Governorate, Egypt

Product and Field Force Trainer For Samsung Electronics Egypt Responsible for;- Design and execute orientation programs for sales teams. - Conduct onboarding training sessions for new hires. - Act as a consultant to salespeople for challenges they have on the job. - Assign mentors and coaches to new sales team members. - Observe how salespeople and promoters interact with customers to identify areas of improvement. - Determine training needs both for individuals… Show more Product and Field Force Trainer For Samsung Electronics Egypt Responsible for;- Design and execute orientation programs for sales teams. - Conduct onboarding training sessions for new hires. - Act as a consultant to salespeople for challenges they have on the job. - Assign mentors and coaches to new sales team members. - Observe how salespeople and promoters interact with customers to identify areas of improvement. - Determine training needs both for individuals and teams. - Organize role-playing activities to simulate difficult customer cases (e.g. how to overcome objections). - Advise salespeople and promoters how to upsell products and services. - Apply various sales training techniques (e.g. gamification, case studies and group activities). - Maintain updated records of training curriculum and material. Show less

Cairo Governorate, Egypt

- Perform direct marketing and sales activities to generate sales as per the agreed sales andmarketing plan.- Explain all the information of the products as well as communicating the use of all the products in the most professional and efficient way.- Attend training and to develop relevant knowledge and skills.- Monitor and report on activities and provide relevant management information.

Cairo Governorate, Egypt

Egypt

Treasury Department

Egypt

Teasury Department

Egypt

Internal Audit Department

Human Resources Management Certificate

Finished: The Foundation Certificate which includes : Organization Behavior - OB Recruitment and Selection Compensation and Benefits.

Bachelor'S Degree, Accounting

Activities and Societies: Student Union Zahra Family