Emilie Marrazzo Email & Phone Number

Red Bank, Nj, Us

Manager on Duty/Customer Service • Provide front/back-end customer service, ensuring that the highest quality of service is provided throughout their visit.• Market events to promote new products and services being launched across two spa locations. • Responsible for sales of product including packages and memberships regularly surpassing benchmark and corporate goals• Address negative customer client interactions immediately and work to reconcile and find solutions suitable for… Show more Manager on Duty/Customer Service • Provide front/back-end customer service, ensuring that the highest quality of service is provided throughout their visit.• Market events to promote new products and services being launched across two spa locations. • Responsible for sales of product including packages and memberships regularly surpassing benchmark and corporate goals• Address negative customer client interactions immediately and work to reconcile and find solutions suitable for the situation.• Manage complicated reservations for spa services utilizing in-person and online booking services. • Maintain knowledge of services and procedures and records for customer inquiry and for assisting/training other team members. Show less

Little Silver, Nj

Assisted customers with friendly customer service, Maintained and organized display cases for main counters, Replenished and organized stock for grab & go cases. Designed and created catering platters for events and holidays, Sliced and wrapped deli meats according to customer orders. Assisted in maintaining a clean and organized work environment.

Fair Haven, Nj

Greeted customers with a friend smile, Managed cash, check, credit card transactions, Answered customer questions regarding pricing and stock location, Maintained a tidy checkout booth, Worked with Point of Sale system for sales tracking, Trained new hires

New York, Ny

Stocked products for multiple sales booths, Managed cashier booth, assisted customers and tourists with directions and help when requested, Photographed tourists with company camera, Provided assistance with sales for prints.