Responsibilities:* Managing food and beverage operations at Albatros Sharm Resort it’s a 4-star resort that includes 245 rooms and 5 F&B outlets with an AI Concept,* Reporting to The General Manager* Replacing the General Manager during his absences* Involving in the daily resort operation duties and activities* Supervise and coordinate the daily animation and entertainment activities in cooperation with chef animation and their duty roster* Performing a daily quality check and guest satisfaction in restaurants and bars* Supervise and coordinate Hygiene operations in cooperation with the hygiene manager to make sure that all FOH and BOH are up to the company's Hygiene standards* Follow up and coordinate arrivals and departures status with FOM * Follow up daily reservation reports with the reservation manager* Follow up daily sales reports with the financial controller* Perform the daily resort administration duties and tasks Achievements:* Assist in preparing and following up to passing the second NFSA audit which was held on 29-07-23 * Decrease beverage cost from 29.3 to 21.7 Increase Cristal’s auditing score from 74.3 to 79.8* Assist in achieving the Quality Award Excellence of Hospitality from TOP HOTELS on July 2023* Assist in achieving the Award of Excellence from TRUST YOU on January 2023 * Managing the food and beverage operations during the COP27 Conference* Assist in preparing and following up to passing the first NFSA audit which was held on 29-08-22

Not Continued Due To Covid 19 Pandemic had been happened

Opened and managed Al Multaqa Restaurant and Meeting Centre, it was a new opening project in the Sultanate of Oman at Suhar City managed by Oman Hotels & Tourism Company (capacity for dining room 150 Pax and 400 attendants on a theatre style for the meeting center)• Reported to the Managing Director of Al-Salami Hospitality Group• Led and managed multicultural team of 25 members (7 Nationalities)• Monitors and controls financial and administrative responsibilities• Manages restaurant inventories and maintains equipment.• Visible in the operation, provide recognition, promote good public relations, and handle complaints, • Develop Food and Beverage Service processes and standards to create memorable experiences• Develop business and financial plans, with a strong focus on generating revenue for the restaurant• Handled a VIP meeting for ORPIC Oman 250 Pax in both in-house and outside catering• Increased revenue by applying a new service in the restaurant by creating an oriental corner with a shisha service• Handling the restaurant marketing, human resources, purchasing, and POS system• Follow up and discuss with the head chef about the menu engineering, back-of-the-house operation, Handling restaurant HACCP processing, and food safety with eye contact with the team’s grooming and personal hygiene• Applying Omani municipality regulations and civil defines

Responsibilities:• Steigenberger Luxor is a five-star city hotel containing 285 luxurious rooms and 19 suites with 6 F&B outlets, 4 Restaurants, 2 Bars, and a huge banqueting and meeting facility in the hotel conference rooms, including the ballroom which can comfortably accommodate up to 1200 guests on a theatre-style; with busy food and beverage operational environment. Reported to General Manager• Led and managed a food and beverage team of 60 members• Ensuring all outlets meet their financial and guest satisfaction objectives.• Managing banquet and conference operations. • Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits • Achieving maximum guest satisfaction by Planning, organizing, directing, controlling, and evaluating the operations of restaurants and bars and providing the high standard of food & beverage quality and service required,• Ensures efficient administration preparing and submitting reports on time as directed.• Display leadership abilities and apply people management values.* Coordinated and supervised all food and beverage services and banqueting facilities for 1000 participants during Germany’s biggest tourism fair, Quality Tourism Alliance (QTA), convened in Luxor on October 17th, 2014.

* Plan organize, direct, and manage all activities within the outlets to achieve maximum guest satisfaction by providing the high standard of food and beverage quality, presentation, and service required by the hotel.* Display leadership abilities and apply people management values.* Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits * Actively cross-check F&B costs and outlets, at the same time monitor closely the profitability of all Food and beverage outlets and coordinate with Outlet* Managers whenever necessary regarding operational problems and guest comments, especially on review sites * Assist in planning and implementing programs, policies, and procedures.* Ensure proper requisitioning and controlling of supplies.* Ensure that all departmental reports, plans, schedules, menus, logbooks, guest comments reports, guest history records, and correspondence are punctual* Responsible for the supervision of staff within the area of responsibility to ensure that all employees comply with menu specifications and they are productive and behave per company requirements...

My responsibility was to manage the daily operation for El Fresco Italian Restaurant and its own bar, implement all the service procedure to be as per Hyatt standards, Creative, flexible and attention to details,Profit & Loss, inventory management and operating costs responsibility.Staff training, monitoring and coaching,Controlled and analysed, on an on-going basis to ensure optimum performance, quality levels of product and service and guests satisfaction.Professional Achievements:Reduced beverage cost from 31% to 26%Raised the E-Cristal Hygiene Scoring from an average of 64% in June 2010 to 92% in November,Increased Scoring for Mystery Shopper from 78% to 89%;