Manager - Product Marketing
CurrentManager – Product Marketing: Leadership of the CLEAR Team (Contractual Licensing & Enterprise Agreement Resources), which consist of Microsoft Certified Professionals (MCP) in the roles of Consultants, Advisors, and Cloud Enablement Specialist, supporting Insights CLEAR Advantage life-cycle management program.Consultants provide best in class comprehensive pre-sales support of volume licensing, specific licensing programs and the nuisances within them to assist clients in understanding their unique licensing needs and provide recommendations on the appropriate licensing solution. Consultation includes extensive and exhaustive analysis and comparison of license entitlements, licensing & program options. Advisors provide post-sales support, assisting Clients in understanding associated licensing programs, services, and contract management requirements as outlined in CLEAR Advantage Lifecycle Management and the smartEA (Touch Plan). This position works directly with Clients, Insight Resources, and Partners as needed to facilitate optimal support of Clients throughout the lifecycle of their respective volume licensing agreement, serving as client advocate. Cloud Enablement Specialist (CES) assist Clients with on boarding, training, setup and management of their Cloud portfolio. The CES Works directly with customers to understand their respective business needs, develop strong relationships, and provide regular proactive updates, guidance, support, and access to complimentary & professional services.The CLEAR Team supports Microsoft Volume Licensing life-cycle management via:- Program Cost Modeling & Analysis- Reporting & Analytics- Internal & External Communication- Marketing materials & collateral support- Productivity & Process Development- Client Relationship Management (CRM) activities management
