Esmeralda Cuevas Email & Phone Number

● Enforced customer policies regarding online and in-store transactions.● Determined the validity of all returns and exchanges from customers. ● Handled all types of inquiries from customers and individual department managers. ● Reported any stolen merchandise to Asset Protection throughout the day up until the end of the month. ● Delivered any curbside or in-store pick-up to customers. ● Sorted all returned merchandise to their respective destinations.

• Provided one-on-one consultations to customers. • Educated customers on the latest makeup trends and techniques. • Cleansed testing products to avoid contamination. • Educated customers on products that would specifically benefit their needs. • Sorted all possibly contaminated products to their own hazmat bins.

● Take photos and provide guests with memorable souvenirs to take home. ● Engage with each guest in a friendly inviting manner. ● Operated Square and cash payments. ● Handled all equipment responsibly.● Trained and developed successful staff members.● Reported all information related to the amount of photos taken, sold, and printed.