Esme F. Email & Phone Number

Remote

• Assists with job posting and advertising processes on applications such as Indeed,Facebook, LinkedIn, and other social media platforms.
• Use of ATS to source and track candidates' stages in the hiring process.
• Collaborates with the hiring manager and/or other human resource staff during theoffer process, identifying and recommending salary ranges, incentives, start dates, andother pertinent details.
• Recruited for various level roles supporting multiple locations and programs at allhiring volumes.

• Responsible for assisting clients with either personal care or home management tasks.
• Performing home management functions such as light housekeeping, laundry, bed making, and cleaning.
• Reminding/assisting client with self-administration of medications (with proper training)
• Passion for providing mental/behavioral health care to individuals with ID/DD.
• Home Management includes tasks that include basic housekeeping, shopping, and other related housekeeping tasks.
• Assistance with basic personal hygiene and grooming, feeding and ambulation, medical monitoring, and other basic healthcare-related tasks.

• Managed store operations and delivered excellent customer service to build customerloyalty and retention.
• Directed and supervised employees engaged in sales, inventory-taking, reconciling cashreceipts, and performing services for customers.
• Sourced, Recruited, Selected, Hired, Trained, and managed staff performance by settingindividual and team goals.

• Full cycle recruited for all in-store company opportunities.
• Assisted with the Grand Opening high volume store hiring, orientation training of the flagshipstore.
• Trained in-store associates at all levels on the company's customer service policies,procedures, and best practices.
• Organized and oversaw the schedules, attendance, and work of assigned staff.
• Managed a team of assigned customer service representatives and ensured theycomplied with company guidelines particularly related to the quality of service.

• Lowe's Companies, Inc.May 2007 to December 2019
• Source, Recruited, and hired new sales associates by assessing, communication,selling, and closing skills.
• Trained employees in company procedures and standards to keep teammembers operating consistently.
• Handled escalated customer issues on behalf of the company to recapturecustomer loyalty and maintain the sale.
• Implemented strong loss prevention strategies to effectively reduce shrink.

• Responsible for quick efficient check out of customers, operating cash register, processing customer payments, and guaranteeing a high level of customer service.
• Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Linden, New Jersey, United States

• Encourage employee advancement, recruited, hired, developed, and retained retail talent for thecompany.
• Handle Administrative duties including staff schedules, sales reports, and personnel reports.
• Assisted with weekly schedules.
• According to payroll policies, payroll preparation and entered data into cumulative payroll document.
• Recruited, trained, and coached team members.

• Coordinate sales promotions, and training new company procedures, and merchandise.
• Assisted with payroll preparation and entered data into cumulative payroll documents.
• Supervised employees in sales work, floor sets, pricing, inventories, record-keeping in a high-volume retail outlet.
• Recruited and interviewed for local stores.