Esmeralda Marishta Email & Phone Number

Northbrook, Illinois, United States

Building and maintaining business relationship with clients by providing prompt and accurate service so as to promote customer loyalty, and ensure customer demands are met with accuracy and efficiency.

Totowa, New Jersey

_Manage order fulfillment processes of Flavors, Fragrances, and Aroma Chemicals by assisting new and existing customers._High level of communication skills for customer interface including negotiation and problem-solving skills._Provide accurate, responsive, and efficient placement of orders_Communicate with customer via email addressing issues and/or concerns and expedite orders when necessary. _Follow up on order status, back order expediting, shipping discrepancies, and missing documents_Contact customers when orders are delayed_Provide quality service while continuously striving for improvement and consistency_Filing and organizing sales orders, invoices, and customer’s correspondence_Extensive Data entry and customer file maintenance_Extensive contact with all levels of management, sales staff, other departments and customers_Communicate with forwarders and international logistics._Develop spreadsheets for tracking and responding to regulatory requirements_Manage GHS label processing_Establish relationships with key accounts_Taking on leadership role when required to complete urgent tasks._Training new employs withing the international department.

Bachelor Of Arts - Ba, Communication And Media Studies

With a Minor in Business Communication

Bachelor'S Degree, Communication And Media Arts

Associate Of Arts - Aa, General Studies